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November 12, 2019 NHTSA CAMPAIGN NUMBER: 19V806000
Improperly Tightened Air Bag Fasteners
In the event of a crash necessitating passenger air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
NHTSA Campaign Number: 19V806
Manufacturer Aston Martin The Americas
Components AIR BAGS
Potential Number of Units Affected 17
Summary
Aston Martin The Americas (Aston Martin) is recalling certain 2018-2019 DB11 Coupe and Volante and 2019 Vantage and DBS Superleggera Coupe vehicles. The locking nut fasteners on the passenger air bag may not be tightened properly.
Remedy
Aston Martin will notify owners, and dealers will inspect the air bag fasteners, tightening them as necessary, free of charge. The recall began December 11, 2019. Owners may contact Aston Martin customer service at 1-866-278-6661. Aston Martin’s number for this recall is RA-01-1327.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Aston Martin has a Recall
SAFETY RECALL ACTION
| Reference number: | RA-01-1327 | Issued: 13 November, 2019 |
| Subject: | Incorrect Installation of the Passenger Airbag | |
| Model(s): | DB11, Vantage (19MY), DBS Superleggera | |
| VIN Range: | Refer to the separately published list of Vehicle Identification Numbers (VINs) | |
| Applicable to: | All Dealers | |
| Distribute to: | After Sales Manager | Warranty Staff |
| Executive Manager | Technician(s) | |
| Service Manager | Parts Staff | |
| Sales Manager |
Attached Documents:
- Appendix A – Table that Shows the Quantities of Affected Vehicles
- Appendix B – Copy of the Owner Notification letter for vehicles in RA-01-1327
- Appendix C – Copy of the Change of Keeper or Address
Reason for this Safety Recall Action (NHTSA Reference [TBC])
Aston Martin has decided that a defect which relates to motor vehicle safety exists on some DB11, Vantage and DBS Superleggera models manufactured between August 2017 and December 2018.
On the affected vehicles, it is possible the locking nuts that attach the passenger airbag to the instrument panel (IP) are not torqued to the correct specification.
To correct this problem, do the Workshop Procedure given in this document to inspect the locking nuts, and if necessary, make sure they are torqued correctly.
The full list of VINs for the affected vehicles are attached to this Safety Recall Action document.
Legal Requirements
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time , the owner may be entitled to an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these difficult solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copies of the letters that are being sent to Owners, the Owners are being instructed to contact Aston Martin Customer Service if their Dealer does not correct the condition within three (3) days of the mutually agreed upon service date. If the condition is not corrected within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
Communications
We will write to every owner directly to tell them about this Safety Recall Action. The customer letter and the “Change of Keeper or Address” form will be attached to this Safety Recall Action.
When the Owner calls to make an appointment, briefly describe the repair which will be done to the Owner’s vehicle and fully explain the reason for this work. Tell the owner that the repair will be done at no cost to them.
Service Reception Desk – Checks you must do before you book the vehicle in.
When you make a reservation for a Customer that you confirm the name and contact details are correct in Aston Martin’s records. To do this, please do the steps that follow:
- Enter the vehicle’s 6-digit chassis number into DCS (amdealers.com) and click “Validate” (refer to Figure 1).
Figure 1
- Make sure that the vehicle details are correct. If the current owner is correct, no action is necessary.
- Make sure that the Customer name is correct. If the data is correct, then no action is necessary.
- To update the Customer detail s, use the search feature to find the customer in your Synergy database (refer to Figure 2).
Figure 2
Note: The Customer record and updated details must have been entered into Synergy before you try to transfer the ownership in DCS.
- If the correct Customer shows, click “confirm”.
- If the correct Customer details do not show, click “add new”.
Before you start work
Log on to the Online Dealer Warranty (ODW) system. Do the steps that follow:
- Select the Warranty Live screen (Outstanding Campaigns Status).
- Download the VIN list from DCS and do a check of the VINs in your control.
- Find out if there are other open Service Actions (SAs) or Recall Actions (RAs) for the vehicles in the list.
- List the SAs and RAs and plan the work so that the Owner only needs to come to your Dealership once.
Note: The ODW system operates in real-time. Thus, the online condition shows only the newest Dealer Warranty Claim submissions.
Workshop Procedure
This Workshop Procedure has two parts:
- Part A: Inspection
- Part B: Torque the Locking Nuts to the Correct Specification
Part A: Inspection
Note: A left-hand drive D811 is illustrated. The same procedure applies to Vantage and DBS Superleggera.
- Remove the passenger side bottom panel for the IP (refer to Workshop Manual procedure 12.DV ).
- Remove the two screws that attach the duct for the door (refer to Figure 3).
Figure 3
- Remove the duct for the door (refer to Figure 4).
Figure 4
- Use a fibre-optic camera to inspect the seven locking nuts that are accessible in the locations shown (refer to Figure 5).
Note: There are eight locking nuts in total, but one locking nut is not visible (refer to the red arrow).
Figure 5
- If any of the locking nuts are not installed correctly (refer to Figure 6) go to Part B: Torque the Locking Nuts to the Correct Specification.
Figure 6
- If all the locking nuts have been installed correctly (refer to Figure 7) go to step
Figure 7
- Install the duct for the door (refer to Figure 4).
- Install the two screws that attach the duct for the door (refer to Figure 3).
- Install the passenger side bottom panel for the IP (refer to Workshop Manual procedure 12.DV).
Part B: Torque the Locking Nuts to the Correct Specification
- Remove the front evaporator and heater assembly (refer to Workshop Manual procedure 03 .AH ).
WARNING: IF A LOCKING NUT IS MISSING, INSTALL A NEW LOCKING NUT WITH THE PART NUMBER GIVEN IN THE PART DATA. IF YOU DO NOT USE THE CORRECT PART, IT IS POSSIBLE THAT THE AIRBAG WILL NOT BE ATTACHED CORRECTLY IN THE EVENT OF AN ACCIDENT AND NOT DEPLOY CORRECTLY.
- Torque the eight locking nuts that attach the passenger airbag to the IP to 6.5 Nm.
- Install the front evaporator and heater assembly (refer to Workshop Manual procedure 12.03.AH).
Note: Do not do Workshop Manual procedure 01.12.BK.
- Install the duct feed for the door (refer to Figure 4).
- Install the two screws that attach the duct feed for the door (refer to Figure 3).
- Install the right side end cover for the IP (refer to Workshop Manual procedure 12.BK).
Note: New clips and fixings used to complete this procedure can be claimed for in the Warranty claim form.
Part Data
| Description | Part Number | Quantity |
| M6x1.00 Locking Nut | 703163 | 8 |
Warranty Data
Procedure and Labour Time
Tier A: DB11 V8 Coupe
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.3 | |
Tier B: DB11 V8 Volante
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.00 | |
Tier C: DB11 V12
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.80 | |
Tier D: DBS Superleggera
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.85 | |
Tier E: Vantage (19MY)
| Description | Labour Time |
| Inspection | 1.60 |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.50 |
Appendix A – Table that Shows the Quantities of Affected Vehicles in the US Market
| Model | Registered & AMLNA Fleet (RA-01-1327) | Port & Dealer Not Registered (QN-01-1327) | Build Range (MM/YY) |
| DB11 | 11 | 1 | 08/17 to 10/18 |
| Vantage | 3 | 0 | 06/18 to 11/18 |
| DBS Superleggera | 1 | 1 | 1 2/18 to 12/18 |
| TOTAL | 15 | 2 |
Please Note:
When you have completed this Safety Recall Action, make sure that you make an entry in Section A of the Vehicle Owner’s Guide to show that the procedure is completed.
[[ Date DD Month, YYYY]
[Customer Name]
[Customer Address 1]
[Customer Address 2]
[Customer City/County]
[Customer Country]
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall
This notice applies to your vehicle: [[INSERTVIN]
Dear [ Customer]
Safety Recall Action RA-01-1327 – Incorrect Installation of the Passenger Airbag
REASON FOR THIS RECALL ACTION
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Aston Martin has decided that a defect which relates to motor vehicle safety exists on a range of vehicles that were manufactured from August 2017 until December 2018.
On the affected vehicles, it is possible that the passenger airbag fixings may not be torqued to the correct specification.
The defect may cause the airbag to not deploy correctly. The models affected are:
WHAT WE WILL DO
We will examine the passenger airbag fixings, and if necessary apply the correct torque values to the fixing to make sure that the passenger airbag is secured correctly.
WHAT YOU SHOULD DO
Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 13 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, how ever you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-888- 923-9988.
If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.
IF YOU NO LONGER THE VEHICLE
If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.
Federal regulations require that any lessor receiving this notice must forward a copy of lessee within ten
days.
We are cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.
Yours sincerely
Andrew West
Director of Client Services
Aston Martin Lagonda Limited
ASTON MARTIN THE AMERICAS
December 5, 2019
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall 19V-806
This notice applies to your vehicle:
Dear
Safety Recall Action RA-OI-1327 — Incorrect Installation of the Passenger Airbag
REASON FOR THIS RECALL ACTION
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Aston Martin has decided that a defect which relates to motor vehicle safety exists in certain vehicles that were manufactured from August 2017 through December 2018.
On the affected vehicles, it is possible that the passenger airbag fasteners may not be tightened to the correct torque specification.
This defect may cause the airbag to not deploy correctly, increasing the risk of injury during a crash.
The models affected are:
- 2018-2019 DBII (Coupe and Volante)
- 2019 DBS Superleggera (Coupe)
- 2019 Vantage
WHAT WE WILL DO
We will examine the passenger airbag fasteners and, retighten them if necessary to make sure that the passenger airbag is secured correctly. This will be performed free of charge.
WHAT YOU SHOULD DO
Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 13 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, however you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-866278-6661.
If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.
IF YOU NO LONGER OWN THE VEHICLE
If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.
Federal regulations require that any lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We are sorry to cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.
Yours sincerely
Scott Kinnear
After Sales Manager
Aston Martin the Americas
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| ASTON MARTIN | DB11 | 2018-2019 |
| ASTON MARTIN | DBS SUPERLEGGERA | 2019 |
| ASTON MARTIN | VANTAGE | 2019 |
10 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V806-9843.PDF 211.137KB
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Recall Acknowledgement
RCAK-19V806-6159.pdf 244.203KB
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Recall Quarterly Report #2, 2020-1
RCLQRT-19V806-3233.PDF 211.237KB
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Defect Notice 573 Report
RCLRPT-19V806-8024.PDF 216.509KB
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Recall 573 Report
RCLRPT-19V806-2353.PDF 216.594KB
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Manufacturer Notices(to Dealers,etc)
RCMN-19V806-7922.pdf 901.667KB
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Recall Quarterly Report #3, 2020-2
RCLQRT-19V806-0295.PDF 211.321KB
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Owner Notification Letter(Part 577)
RCONL-19V806-1263.pdf 152.213KB
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Recall 573 Report – Warranty Information Added
RCLRPT-19V806-7404.PDF 216.594KB
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Recall Quarterly Report #4, 2020-3
RCLQRT-19V806-3521.PDF 211.429KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V806&docType=RCL
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- ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
- 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
- Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
- Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
- Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN).
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
Last update on 2024-04-20 / Affiliate links / Images from Amazon Product Advertising API
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