RA-07-0022 – Loss of Drive from Incorrect Clutch Software – 2011-2012 Aston Martin V8 Vantage

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August 18, 2017 IMPORTANT SAFETY RECALL NOTICE NHTSA Recall 17V-389 This notice applies to your vehicle Dea Safety Recall Action RA-07-0022-Transmission Software Update for the va Vantage with Sportshift Transmission This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Aston Martin has determined that a defect which relates to motor vehicle safety exists on a range of vehicles that were manufactured from July 201 0 through August 2012 with SportShift II ASM transmission. As part of a 2012 software update, the stored adjustment settings for the clutch were not deleted and re-taught. These stored settings are incompatible with the updated software and can result in incorrect operation in certain circumstances. In the vehicles affected by the incorrect transmission software update, the clutch can become incorrectly adjusted which may cause the transmission to go into neutral without warning to the driver, resulting in a loss of drive. In this case, the driver will be unable to maintain or increase speed unless they select a gear manually. The steering and brakes remain fully functional at all times but there is an increased risk of a crash. It is also possible that your vehicle does not show any of the signs above and it drives as you would expect. In this case, it is likely that there is no fault with your vehicle, but we would still ask that you have it checked at your Dealership for peace of mind. The models affected are: • VB Vantage with 7-speed SportShift II (November 2011 – August 2012). • VB Vantage S with 7-speed SportShift II (November 2010 -August 2012). WHAT WE WILL DO When you speak to your Dealership, they will ask you questions about the way that your car drives. If the Dealer thinks that it is necessary, they will update the transmission software and do the clutch self-learn process. If necessary, the vehicle clutch system will be repaired or replaced, at no cost to you. When you have booked the vehicle in with your Dealer, wherever possible they will endeavour to complete the modification while you wait, to minimize the impact on your time. RA-07-0022 Customer Letter Fed.docx Page 1 of 2 V22 1 WHAT YOU SHOULD DO Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sentto your dealer. The labor time necessary to complete this service correction is a maximum of one hour. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle. Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, however you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-888- 923-9988. If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov. If you have already had your vehicle repaired due to this problem before receipt of this notice, you may be entitled to reimbursement for any out of pocket costs. For further information, please contact Aston Martin Customer Service by calling 1-888-923-9988. IF YOU NO LONGER OWN THE VEHICLE If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us. Federal regulations require that any lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We are sorry to cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products. Yours sincerely Phil Eaglesfield Director, Client Services Aston Martin Lagonda Limited RA-07-0022 • Customer Letter Fed.docx Page 2 of 2

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ASTON MARTIN CLIENT SERVICES 6 July, 2017 Page 1 of 5 SAF E T Y RECAL L ACTION Reference number: RA-07-0022 Issued: 6 July, 2017 Subject: Transmission Software Update for the V8 Vantage with 7-Speed Sportshift II Transmission Model(s): V8 Vantage and V8 Vantage S. VIN range: Refer to the separately published list of VINs Applicable to: All USA Dealers Distribute to: After Sales Manager Executive Manager Service Manager Sales Manager Warranty Staff Technician(s) Parts Staff Attached Documents: 1. Appendix A – Table that Shows the Quantities of Affected Vehicles. 2. Copy of the Owner Notification letter for vehicles in RA-07-0022. 3. Copy of the Change of Keeper or Address form. Reason for this Recall Action (NHTSA Ref. 17V-389) Aston Martin has determined that a defect which relates to motor vehicle safety exists on a range of vehicles that were manufactured from July 2010 thru August 2012. Service Action SA-07-0209 was issued to update the transmission software on a quantity of Aston Martin V8 Vantage vehicles with SportShift II transmission. The Service Action did not give instructions to delete the stored clutch adaptions and wear-index data and in some conditions, the stored clutch settings are not compatible with the software update. This can cause: • At some throttle positions, the transmission miss a gearchange without control from the driver. In some cases, this can result in the vehicle selecting neutral. If this happens, the driver can still use the gear select paddles to select a gear. • The clutch can slip and overheat. If this happens, the transmission will go into a “clutch protection” mode. The engine Malfunction Indicator Light (MIL) will come on and gearchanges will be abrupt until the temperature of the clutch falls. Normal gear change will then return. This function protects the clutch from damage. Affected Models This Safety Recall Action is applicable to the vehicles in the USA that follow: • V8 Vantage with 7-speed SportShift II (November 2011 – August 2012) • V8 Vantage S with 7-speed SportShift II (November 2010 – August 2012) To correct the problem To correct this problem, you must: • Examine the history of the vehicle to find out if there have been signs of SportShift driveability problems. • If necessary, update the software for the Transmission Control Module (TCM). • If necessary, update the software for the engine management system. • Complete the process to make sure that the clutch is correctly adjusted. The full list of VINs for the affected vehicles is on the DCS portal as an attachment to this Recall Action document. SAFETY RECALL ACTION RA-07-0022 6 July, 2017 Page 2 of 5 PLEASE DO A CHECK OF ALL VEHICLES THAT ARE IN THE AFFECTED VIN LIST Legal Requirements The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these difficult solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copies of the letters that are being sent to Owners, the Owners are being instructed to contact Aston Martin Customer Service if their Dealer does not correct the condition within three (3) days of the mutually agreed upon service date. If the condition is not corrected within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration. IMPORTANT: We remind you that it can be a violation of Section 30120(i) of the Federal Motor Vehicle Safety Act required under this notice if a Dealer sells or leases a vehicle that is covered by this notice without first completing the repair. Communications We will write to every owner directly to tell them about this Safety Recall Action. A copy of the letter is attached at the end of this Recall Action for your information. There is also a copy of the “Change of Keeper’s Address or Ownership” form. When the Owner calls to make an appointment, briefly describe the repair which will be done to the Owner’s vehicle and fully explain the reason for this work. Tell the owner that the repair will be done at no cost to them. Service Reception Desk – Checks you must do before you book the vehicle in. When you make a reservation for a Customer that you confirm the name and contact details are correct in Aston Martin’s records. To do this, please do the steps that follow: 1. Enter the vehicle’s 6-digit chassis number into DCS (amdealers.com) and click “Validate” (refer to Figure 1). Figure 1 2. Make sure that the vehicle details are correct. If the current owner is correct, no action is necessary. 3. Make sure that the Customer name is correct. If the data is correct, then no action is necessary. SAFETY RECALL ACTION RA-07-0022 6 July, 2017 Page 3 of 5 4. To update the Customer details, use the search feature to find the customer in your Synergy database (refer to Figure 2). Figure 2 Note: The Customer record and updated details must have been entered into Synergy before you try to transfer the ownership in DCS. 5. If the correct Customer shows, click “confirm”. 6. If the correct Customer details do not show, click “add new”. Before you start work Log on to the Online Dealer Warranty (ODW) system. Do the steps that follow: 1. Select the Warranty Live screen (Outstanding Campaigns Status). 2. Download the attached VIN list from the DCS Portal and do a check of the VINs in your control. 3. Find out if there are other open Service Actions (SAs) or Recall Actions (RAs) for the vehicles in the list. 4. List the SAs and RAs and plan the work so that the Owner only needs to come to your Dealership once. Note: The ODW system operates in real-time. Thus, the online condition shows only the newest Dealer Warranty Claim submissions. Workshop Procedure This Workshop Procedure has three parts: • Part A – Examine the vehicle history data • Part B – Update the software for the transmission and if necessary, the engine • Part C – Do the SportShift clutch adjustment process Part A – Examine the vehicle history data 1. Do a check of the service history of the vehicle. Find out if: • Service Action SA-07-0209 was completed. • The vehicle returned to a workshop and had the clutch adaptions deleted, and learned again. • If a clutch was replaced after SA-07-0209 was done. • There are records that show that the owner has experience of problems with gear changes and clutch operation. 2. Speak to the owner and ask if they are happy with the way that the transmission and clutch operates. SAFETY RECALL ACTION RA-07-0022 6 July, 2017 Page 4 of 5 3. If in Steps 1 and 2 above there are indications that the transmission does not operate as expected, continue from Part B. Part B – Update the software for the transmission and if necessary, the engine 4. Make sure that your AMDS software is at the newest Version. 5. Connect the AMDS to the vehicle. 6. Update the software for the ASM control module with the latest version (refer to Figure 3). Figure 3 7. Update the software for the Engine Control Module (ECM) with the latest version (refer to Figure 4). Note: It is possible that the ECM software will not need to be updated. If this happens, the AMDS will display a message. Figure 4 Note: When the software for the ASM control module is updated, the module will be set back to initial factory settings. You must do Part C after the software update to adjust the clutch correctly. Part C – Do the SportShift clutch adjustment process 8. Refer to the newest version of Service Bulletin SB-07-0315 and do all of the procedure from Part B. 9. If you have completed all applicable parts of SB-07-0315 and the vehicle still does not drive satisfactorily, submit a TSR in the usual way. SAFETY RECALL ACTION RA-07-0022 6 July, 2017 Page 5 of 5 Warranty Data Make sure that you submit your claim in less than 24 hours after the work is completed. The records of your claims are used in the reporting process for the Recall Action that Aston Martin need to submit to the National Highway Traffic Safety Administration. Procedure and Labor Time Description Labor Time Examine the vehicle history data. 0.20 hours Sportshift gearchange system adjustment 0.65 hours Part Data Not Applicable. Please Note: When you have completed this Recall Action, make sure that you make an entry in Section A of the Vehicle Owner’s Guide to show that the procedure is completed. Appendix A – Table that Shows the Quantities of Affected Vehicles in the US Market Note: Please refer to the list on DCS for the vehicles in your region. Model Registered & AMLNA Fleet (RA-07-0022) Build Range (MM/YY) V8 Vantage Coupe and Roadster 78 11/2011 – 08/2012 V8 Vantage S Coupe and Roadster 237 11/2010 – 08/2012 TOTAL 315 If you have any questions related to this Recall Action, please contact: Aston Martin Technical Services on: +44 (0) 1926 644720, email: [email protected], or contact your After Sales Manager. The English version of this Recall Action is written in Simplified Technical English to ASD-STE100™. Copy of the Owner Notification Letter RA-07-0022 – Customer Letter_Fed_copy.docx Page 1 of 2 [Date DD Month, YYYY] [Customer Name] [Customer Address 1] [Customer Address 2] [Customer City/County] [Customer Country] IMPORTANT SAFETY RECALL NOTICE NHTSA Recall 17V-389 This notice applies to your vehicle: [INSERT VIN] Dear [Customer] Safety Recall Action RA-07-0022 – Transmission Software Update for the V8 Vantage with Sportshift Transmission This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Aston Martin has determined that a defect which relates to motor vehicle safety exists on a range of vehicles that were manufactured from July 2010 through August 2012 with SportShift II ASM transmission. As part of a 2012 software update, the stored adjustment settings for the clutch were not deleted and re-taught. These stored settings are incompatible with the updated software and can result in incorrect operation in certain circumstances. In the vehicles affected by the incorrect transmission software update, the clutch can become incorrectly adjusted which may cause the transmission to go into neutral without warning to the driver, resulting in a loss of drive. In this case, the driver will be unable to maintain or increase speed unless they select a gear manually. The steering and brakes remain fully functional at all times but there is an increased risk of a crash. It is also possible that your vehicle does not show any of the signs above and it drives as you would expect. In this case, it is likely that there is no fault with your vehicle, but we would still ask that you have it checked at your Dealership for peace of mind. The models affected are: • V8 Vantage with 7-speed SportShift II (November 2011 – August 2012). • V8 Vantage S with 7-speed SportShift II (November 2010 – August 2012). WHAT WE WILL DO When you speak to your Dealership, they will ask you questions about the way that your car drives. If the Dealer thinks that it is necessary, they will update the transmission software and do the clutch self-learn process. If necessary, the vehicle clutch system will be repaired or replaced, at no cost to you. When you have booked the vehicle in with your Dealer, wherever possible they will endeavour to complete the modification while you wait, to minimize the impact on your time. Copy of the Owner Notification Letter RA-07-0022 – Customer Letter_Fed_copy.docx Page 2 of 2 WHAT YOU SHOULD DO Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labor time necessary to complete this service correction is a maximum of one hour. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle. Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, however you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-888- 923-9988. If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov. If you have already had your vehicle repaired due to this problem before receipt of this notice, you may be entitled to reimbursement for any out of pocket costs. For further information, please contact Aston Martin Customer Service by calling 1-888-923-9988. IF YOU NO LONGER OWN THE VEHICLE If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us. Federal regulations require that any lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We are sorry to cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products. Yours sincerely Phil Eaglesfield Director, Client Services Aston Martin Lagonda Limited RA-07-0022 – Change of Owner Form copy.docx Copy of the Change of Keeper or Address form Safety Recall Action RA-07-0022 Models: V8 Vantage S with 7-Speed SportShift II Subject Transmission Software Update for the V8 Vantage with Sportshift IITransmission CHANGE OF KEEPER OR ADDRESS VEHICLE IDENTIFICATION NUMBER (VIN) REGISTRATION NUMBER (where known) S C F Please tick the applicable box: I do not own/operate this vehicle now. The vehicle has been: Stolen (1) Scrapped (2) Sold or Transferred to a new owner (3) Part exchanged at an Aston Martin Lagonda Dealer (4) Part exchanged at a non-Aston Martin Lagonda Dealer (5) Declared an insurance total-loss (6) Permanently exported to another country (7) Returned to a lease company (8) Sold at auction (9) The address you have used is incorrect (10) If you have ticked a box from (3) to (10), please record the latest known keeper information below: Business Name Title First Name Last Name Address Line 1 Address Line 2 Town County Postal/Zip Code Country Signature: Date: Please return this form by mail to: Client Services, Aston Martin Lagonda Ltd, Banbury Road, Gaydon, Warwick, CV35 0DB, England. Or, if you prefer, you can scan and email it to [email protected]. THANK YOU FOR YOUR CO-OPERATION

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ASTON MARTIN CLIENT SERVICES 6 July, 2017 Page 1 of 4 SAF E T Y RECAL L ACTION Reference number: RA-07-0022 Issued: 6 July, 2017 Subject: Transmission Software Update for the V8 Vantage with 7-Speed Sportshift II Transmission Model(s): V8 Vantage, V8 Vantage S and V8 Vantage S Dragon 88. VIN range: Refer to the separately published list of VINs Applicable to: All Dealers (Not USA) Distribute to: After Sales Manager Executive Manager Service Manager Sales Manager Warranty Staff Technician(s) Parts Staff Attached Documents: 1. Copy of the Owner Notification letter for vehicles in RA-07-0022. 2. Copy of the Change of Keeper or Address form. Reason for this Recall Action Aston Martin has determined that a defect which relates to motor vehicle safety exists on a range of vehicles that were manufactured from July 2010 thru August 2012. Service Action SA-07-0209 was issued to update the transmission software on a quantity of Aston Martin V8 Vantage vehicles with SportShift II transmission. The Service Action did not give instructions to delete the stored clutch adaptions and wear-index data and in some conditions, the stored clutch settings are not compatible with the software update. This can cause: • At some throttle positions, the transmission miss a gearchange without control from the driver. In some cases, this can result in the vehicle selecting neutral. If this happens, the driver can still use the gear select paddles to select a gear. • The clutch can slip and overheat. If this happens, the transmission will go into a “clutch protection” mode. The engine Malfunction Indicator Light (MIL) will come on and gearchanges will be abrupt until the temperature of the clutch falls. Normal gear change will then return. This function protects the clutch from damage. Affected Models This Safety Recall Action is applicable to the vehicles that follow: • V8 Vantage with 7-speed SportShift II (November 2011 – August 2012). • V8 Vantage S with 7-speed SportShift II (July 2010 – August 2012). • V8 Vantage S Dragon 88 with 7-speed SportShift II (February 2012- May 2012). To correct the problem To correct this problem, you must: • Examine the history of the vehicle to find out if there have been signs of SportShift driveability problems. • If necessary, update the software for the Transmission Control Module (TCM). • If necessary, update the software for the engine management system. • Complete the process to make sure that the clutch is correctly adjusted. The full list of VINs for the affected vehicles is on the DCS portal as an attachment to this Recall Action document. SAFETY RECALL ACTION RA-07-0022 6 July, 2017 Page 2 of 4 PLEASE DO A CHECK OF ALL VEHICLES THAT ARE IN THE AFFECTED VIN LIST Communications We will write to every owner directly to tell them about this Safety Recall Action. A copy of the letter is attached at the end of this Recall Action for your information. There is also a copy of the “Change of Keeper or Address” form. When the Owner calls to make an appointment, briefly describe the repair which will be done to the Owner’s vehicle and fully explain the reason for this work. Tell the owner that the repair will be done at no cost to them. Service Reception Desk – Checks you must do before you book the vehicle in. When you make a reservation for a Customer that you confirm the name and contact details are correct in Aston Martin’s records. To do this, please do the steps that follow: 1. Enter the vehicle’s 6-digit chassis number into DCS (amdealers.com) and click “Validate” (refer to Figure 1). Figure 1 2. Make sure that the vehicle details are correct. If the current owner is correct, no action is necessary. 3. Make sure that the Customer name is correct. If the data is correct, then no action is necessary. 4. To update the Customer details, use the search feature to find the customer in your Synergy database (refer to Figure 2). Figure 2 Note: The Customer record and updated details must have been entered into Synergy before you try to transfer the ownership in DCS. 5. If the correct Customer shows, click “confirm”. 6. If the correct Customer details do not show, click “add new”. Before you start work Log on to the Online Dealer Warranty (ODW) system. Do the steps that follow: 1. Select the Warranty Live screen (Outstanding Campaigns Status). SAFETY RECALL ACTION RA-07-0022 6 July, 2017 Page 3 of 4 2. Download the attached VIN list from the DCS Portal and do a check of the VINs in your control. 3. Find out if there are other open Service Actions (SAs) or Recall Actions (RAs) for the vehicles in the list. 4. List the SAs and RAs and plan the work so that the Owner only needs to come to your Dealership once. Note: The ODW system operates in real-time. Thus, the online condition shows only the newest Dealer Warranty Claim submissions. Workshop Procedure This Workshop Procedure has three parts: • Part A – Examine the vehicle history data • Part B – Update the software for the transmission and if necessary, the engine • Part C – Do the SportShift clutch adjustment process Part A – Examine the vehicle history data 1. Do a check of the service history of the vehicle. Find out if: • Service Action SA-07-0209 was completed. • The vehicle returned to a workshop and had the clutch adaptions deleted, and learned again. • If a clutch was replaced after SA-07-0209 was done. • There are records that show that the owner has experience of problems with gear changes and clutch operation. 2. Speak to the owner and ask if they are happy with the way that the transmission and clutch operates. 3. If in Steps 1 and 2 above there are indications that the transmission does not operate as expected, continue from Part B. Part B – Update the software for the transmission and if necessary, the engine 4. Make sure that your AMDS software is at the newest Version. 5. Connect the AMDS to the vehicle. 6. Update the software for the ASM control module with the latest version (refer to Figure 3). Figure 3 SAFETY RECALL ACTION RA-07-0022 6 July, 2017 Page 4 of 4 7. Update the software for the Engine Control Module (ECM) with the latest version (refer to Figure 4). Note: It is possible that the ECM software will not need to be updated. If this happens, the AMDS will display a message. Figure 4 Note: When the software for the ASM control module is updated, the module will be set back to initial factory settings. You must do Part C after the software update to adjust the clutch correctly. Part C – Do the SportShift clutch adjustment process 8. Refer to the newest version of Service Bulletin SB-07-0315 and do all of the procedure from Part B. 9. If you have completed all applicable parts of SB-07-0315 and the vehicle still does not drive satisfactorily, submit a TSR in the usual way. Warranty Data Make sure that you submit your claim in less than 24 hours after the work is completed. Procedure and Labour Time Description Labour Time Examine the vehicle history data. 0.20 hours Sportshift gearchange system adjustment 0.65 hours Part Data Not Applicable. Please Note: When you have completed this Recall Action, make sure that you make an entry in Section A of the Vehicle Owner’s Guide to show that the procedure is completed. If you have any questions related to this Recall Action, please contact: Aston Martin Technical Services on: +44 (0) 1926 644720, email: [email protected], or contact your After Sales Manager. The English version of this Recall Action is written in Simplified Technical English to ASD-STE100™. Copy of the Owner Notification Letter RA-07-0022 – Customer Letter_ROW_copy.docx Page 1 of 2 [Date DD Month, YYYY] [Customer Name] [Customer Address 1] [Customer Address 2] [Customer City/County] [Customer Country] IMPORTANT SAFETY RECALL NOTICE RA-07-0022 This notice applies to your vehicle: [INSERT VIN] Dear [Customer] Safety Recall Action RA-07-0022 – Transmission Software Update for the V8 Vantage with Sportshift Transmission Aston Martin has determined that a defect which relates to motor vehicle safety exists on a range of vehicles that were manufactured from July 2010 through August 2012 with SportShift II ASM transmission. As part of a 2012 software update, the stored adjustment settings for the clutch were not deleted and re-taught. These stored settings are incompatible with the updated software and can result in incorrect operation in certain circumstances. In the vehicles affected by the incorrect transmission software update, the clutch can become incorrectly adjusted which may cause the transmission to go into neutral without warning to the driver, resulting in a loss of drive. In this case, the driver will be unable to maintain or increase speed unless they select a gear manually. The steering and brakes remain fully functional at all times but there is an increased risk of a crash. It is also possible that your vehicle does not show any of the signs above and it drives as you would expect. In this case, it is likely that there is no fault with your vehicle, but we would still ask that you have it checked at your Dealership for peace of mind. The models affected are: • V8 Vantage with 7-speed SportShift II (November 2011 – August 2012) • V8 Vantage S with 7-speed SportShift II (July 2010 – August 2012) • V8 Vantage S Dragon 88 with 7-speed SportShift II (February 2012- May 2012) WHAT WE WILL DO When you speak to your Dealership, they will ask you questions about the way that your car drives. If the Dealer thinks that it is necessary, they will update the transmission software and do the clutch self-learn process. If necessary, the vehicle clutch system will be repaired or replaced, at no cost to you. When you have booked the vehicle in with your Dealer, wherever possible they will endeavour to complete the modification while you wait, to minimise the impact on your time. Copy of the Owner Notification Letter RA-07-0022 – Customer Letter_ROW_copy.docx Page 2 of 2 WHAT YOU SHOULD DO Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of one hour. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle. Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. IF YOU NO LONGER OWN THE VEHICLE If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us. We are sorry to cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products. Yours sincerely Phil Eaglesfield Director, Client Services Aston Martin Lagonda Limited RA-07-0022 – Change of Owner Form copy.docx Copy of the Change of Keeper or Address form Safety Recall Action RA-07-0022 Models: V8 Vantage S with 7-Speed SportShift II Subject Transmission Software Update for the V8 Vantage with Sportshift IITransmission CHANGE OF KEEPER OR ADDRESS VEHICLE IDENTIFICATION NUMBER (VIN) REGISTRATION NUMBER (where known) S C F Please tick the applicable box: I do not own/operate this vehicle now. The vehicle has been: Stolen (1) Scrapped (2) Sold or Transferred to a new owner (3) Part exchanged at an Aston Martin Lagonda Dealer (4) Part exchanged at a non-Aston Martin Lagonda Dealer (5) Declared an insurance total-loss (6) Permanently exported to another country (7) Returned to a lease company (8) Sold at auction (9) The address you have used is incorrect (10) If you have ticked a box from (3) to (10), please record the latest known keeper information below: Business Name Title First Name Last Name Address Line 1 Address Line 2 Town County Postal/Zip Code Country Signature: Date: Please return this form by mail to: Client Services, Aston Martin Lagonda Ltd, Banbury Road, Gaydon, Warwick, CV35 0DB, England. Or, if you prefer, you can scan and email it to [email protected]. THANK YOU FOR YOUR CO-OPERATION

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 17V-389 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Aston Martin Lagonda of North America Submission Date : JUN 21, 2017 NHTSA Recall No. : 17V-389 Manufacturer Recall No. : RA-07-0022 Manufacturer Information : Manufacturer Name : Aston Martin Lagonda of North America Address : Banbury Road Gaydon Warwick, United Kingdom 00 CV35 0DB Company phone : 999 Population : Number of potentially involved : 315 Estimated percentage with defect : 2 % Vehicle Information : Vehicle 1 : 2011-2012 Aston Martin V8 Vantage Vehicle Type : LOW VOLUME VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 2 Door Sports Cars – 7 Speed SportShift 11 ASM transmission Production Dates : NOV 25, 2010 – AUG 16, 2012 VIN Range 1 : Begin : SCFEKBDL8BGC14894 End : SCFEKBBK5CGD17055 ✔ Not sequential Description of Defect : Description of the Defect : In 2012 we issued an update to the transmission software and engine control software. A service action was issued to upgrade vehicles made before this software was issued. As part of the software update, the stored adjustment settings for the automatic clutch were not deleted and re-taught. These stored settings are incompatible with the updated software and can result in incorrect operation in certain circumstances. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the subject vehicles: (a) The transmission may go into to neutral transmission state without warning to the driver, resulting in a loss of motive power. In this case, the driver will be unable to maintain or increase speed unless they select a gear manually. The steering and brakes remain fully functional at all times but there is an increased risk of a crash. The problems will not occur if: Part 573 Safety Recall Report 17V-389 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 1. The vehicle has had a clutch replacement and the stored settings were deleted and learned again. 2. The stored settings were deleted because of other work and learned again. There have not been any reported injuries relating to this issue and no reports had been received from the US. There have been no further reports of this concern during the period of our investigations. Description of the Cause : For correct operation, the automatic clutch must be taught the correct adjustment settings by a technician. If this is not done, the clutch can become incorrectly adjusted, and after a period, can cause the following problems: • At some throttle positions, the transmission can miss a gearchange without control from the driver. In some cases, this can result in the vehicle selecting neutral. If this happens, the driver can still use the gear select paddles to select a gear. • The clutch can slip and overheat. If this happens, the transmission will go into a “clutch protection” mode. The engine Malfunction Indicator Light (MIL) will come on and gearchanges will be abrupt until the temperature of the clutch falls. Normal gear change will then return. This function protects the clutch from damage. Identification of Any Warning that can Occur : Malfunction Indicator Light illuminates Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : In April 2017, we were notified about driveability problems on V8 Vantage Sportshift vehicles. The vehicles were 10,11 and 12.5 model years (manufactured from 12/2010 to 08/2012). We immediately launched an investigation into the issue. Tests were done on an engineering vehicle at AML and we were able to replicate the reported problems. A recommendation was made by the CCRG to progress the matter to the Recall Committee on June 15, 2017. A Recall Committee convened on June 15, 2017 and determined to launch a Recall of all vehicles that have had the Service Action completed after the clutch values had been learnt (After the warranty start date). Part 573 Safety Recall Report 17V-389 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Remedy The clutch software will be re-installed, and the system re-taught. Reimbursement Plan Owners of all potentially affected vehicles will be notified to take their vehicle to an Aston Martin dealer. The transmission software will be updated and the clutch self-learn process done. If necessary, the vehicle clutch system will be repaired or replaced, at no cost to the owner. How Remedy Component Differs from Recalled Component : Vehicle Software level identifiable through Aston Martin Diagnostic System interrogation Identify How/When Recall Condition was Corrected in Production : Updated Software installed in mew production cars on-line in manufacturing facility from August 2012 Recall Schedule : Description of Recall Schedule : It is Aston Martin’s intention to notify all customers who are listed in the table above. Aston Martin will provide copies of the notification schedule, including mail dates for the owner letter. Planned Dealer Notification Date : JUN 23, 2017 – JUN 23, 2017 Planned Owner Notification Date : JUL 07, 2017 – AUG 07, 2017 * NR – Not Reported

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