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November 12, 2019 NHTSA CAMPAIGN NUMBER: 19V806000
Improperly Tightened Air Bag Fasteners
In the event of a crash necessitating passenger air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
NHTSA Campaign Number: 19V806
Manufacturer Aston Martin The Americas
Components AIR BAGS
Potential Number of Units Affected 17
Summary
Aston Martin The Americas (Aston Martin) is recalling certain 2018-2019 DB11 Coupe and Volante and 2019 Vantage and DBS Superleggera Coupe vehicles. The locking nut fasteners on the passenger air bag may not be tightened properly.
Remedy
Aston Martin will notify owners, and dealers will inspect the air bag fasteners, tightening them as necessary, free of charge. The recall began December 11, 2019. Owners may contact Aston Martin customer service at 1-866-278-6661. Aston Martin’s number for this recall is RA-01-1327.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Aston Martin has a Recall
SAFETY RECALL ACTION
Reference number: | RA-01-1327 | Issued: 13 November, 2019 |
Subject: | Incorrect Installation of the Passenger Airbag | |
Model(s): | DB11, Vantage (19MY), DBS Superleggera | |
VIN Range: | Refer to the separately published list of Vehicle Identification Numbers (VINs) | |
Applicable to: | All Dealers | |
Distribute to: | After Sales Manager | Warranty Staff |
Executive Manager | Technician(s) | |
Service Manager | Parts Staff | |
Sales Manager |
Attached Documents:
- Appendix A – Table that Shows the Quantities of Affected Vehicles
- Appendix B – Copy of the Owner Notification letter for vehicles in RA-01-1327
- Appendix C – Copy of the Change of Keeper or Address
Reason for this Safety Recall Action (NHTSA Reference [TBC])
Aston Martin has decided that a defect which relates to motor vehicle safety exists on some DB11, Vantage and DBS Superleggera models manufactured between August 2017 and December 2018.
On the affected vehicles, it is possible the locking nuts that attach the passenger airbag to the instrument panel (IP) are not torqued to the correct specification.
To correct this problem, do the Workshop Procedure given in this document to inspect the locking nuts, and if necessary, make sure they are torqued correctly.
The full list of VINs for the affected vehicles are attached to this Safety Recall Action document.
Legal Requirements
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time , the owner may be entitled to an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these difficult solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copies of the letters that are being sent to Owners, the Owners are being instructed to contact Aston Martin Customer Service if their Dealer does not correct the condition within three (3) days of the mutually agreed upon service date. If the condition is not corrected within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
Communications
We will write to every owner directly to tell them about this Safety Recall Action. The customer letter and the “Change of Keeper or Address” form will be attached to this Safety Recall Action.
When the Owner calls to make an appointment, briefly describe the repair which will be done to the Owner’s vehicle and fully explain the reason for this work. Tell the owner that the repair will be done at no cost to them.
Service Reception Desk – Checks you must do before you book the vehicle in.
When you make a reservation for a Customer that you confirm the name and contact details are correct in Aston Martin’s records. To do this, please do the steps that follow:
- Enter the vehicle’s 6-digit chassis number into DCS (amdealers.com) and click “Validate” (refer to Figure 1).
- Make sure that the vehicle details are correct. If the current owner is correct, no action is necessary.
- Make sure that the Customer name is correct. If the data is correct, then no action is necessary.
- To update the Customer detail s, use the search feature to find the customer in your Synergy database (refer to Figure 2).
Note: The Customer record and updated details must have been entered into Synergy before you try to transfer the ownership in DCS.
- If the correct Customer shows, click “confirm”.
- If the correct Customer details do not show, click “add new”.
Before you start work
Log on to the Online Dealer Warranty (ODW) system. Do the steps that follow:
- Select the Warranty Live screen (Outstanding Campaigns Status).
- Download the VIN list from DCS and do a check of the VINs in your control.
- Find out if there are other open Service Actions (SAs) or Recall Actions (RAs) for the vehicles in the list.
- List the SAs and RAs and plan the work so that the Owner only needs to come to your Dealership once.
Note: The ODW system operates in real-time. Thus, the online condition shows only the newest Dealer Warranty Claim submissions.
Workshop Procedure
This Workshop Procedure has two parts:
- Part A: Inspection
- Part B: Torque the Locking Nuts to the Correct Specification
Part A: Inspection
Note: A left-hand drive D811 is illustrated. The same procedure applies to Vantage and DBS Superleggera.
- Remove the passenger side bottom panel for the IP (refer to Workshop Manual procedure 12.DV ).
- Remove the two screws that attach the duct for the door (refer to Figure 3).
- Remove the duct for the door (refer to Figure 4).
- Use a fibre-optic camera to inspect the seven locking nuts that are accessible in the locations shown (refer to Figure 5).
Note: There are eight locking nuts in total, but one locking nut is not visible (refer to the red arrow).
- If any of the locking nuts are not installed correctly (refer to Figure 6) go to Part B: Torque the Locking Nuts to the Correct Specification.
- If all the locking nuts have been installed correctly (refer to Figure 7) go to step
- Install the duct for the door (refer to Figure 4).
- Install the two screws that attach the duct for the door (refer to Figure 3).
- Install the passenger side bottom panel for the IP (refer to Workshop Manual procedure 12.DV).
Part B: Torque the Locking Nuts to the Correct Specification
- Remove the front evaporator and heater assembly (refer to Workshop Manual procedure 03 .AH ).
WARNING: IF A LOCKING NUT IS MISSING, INSTALL A NEW LOCKING NUT WITH THE PART NUMBER GIVEN IN THE PART DATA. IF YOU DO NOT USE THE CORRECT PART, IT IS POSSIBLE THAT THE AIRBAG WILL NOT BE ATTACHED CORRECTLY IN THE EVENT OF AN ACCIDENT AND NOT DEPLOY CORRECTLY.
- Torque the eight locking nuts that attach the passenger airbag to the IP to 6.5 Nm.
- Install the front evaporator and heater assembly (refer to Workshop Manual procedure 12.03.AH).
Note: Do not do Workshop Manual procedure 01.12.BK.
- Install the duct feed for the door (refer to Figure 4).
- Install the two screws that attach the duct feed for the door (refer to Figure 3).
- Install the right side end cover for the IP (refer to Workshop Manual procedure 12.BK).
Note: New clips and fixings used to complete this procedure can be claimed for in the Warranty claim form.
Part Data
Description | Part Number | Quantity |
M6x1.00 Locking Nut | 703163 | 8 |
Warranty Data
Procedure and Labour Time
Tier A: DB11 V8 Coupe
Description | Labour Time | |
inspection | 0.85 | |
Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.3 |
Tier B: DB11 V8 Volante
Description | Labour Time | |
inspection | 0.85 | |
Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.00 |
Tier C: DB11 V12
Description | Labour Time | |
inspection | 0.85 | |
Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.80 |
Tier D: DBS Superleggera
Description | Labour Time | |
inspection | 0.85 | |
Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.85 |
Tier E: Vantage (19MY)
Description | Labour Time |
Inspection | 1.60 |
Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.50 |
Appendix A – Table that Shows the Quantities of Affected Vehicles in the US Market
Model | Registered & AMLNA Fleet (RA-01-1327) | Port & Dealer Not Registered (QN-01-1327) | Build Range (MM/YY) |
DB11 | 11 | 1 | 08/17 to 10/18 |
Vantage | 3 | 0 | 06/18 to 11/18 |
DBS Superleggera | 1 | 1 | 1 2/18 to 12/18 |
TOTAL | 15 | 2 |
Please Note:
When you have completed this Safety Recall Action, make sure that you make an entry in Section A of the Vehicle Owner’s Guide to show that the procedure is completed.
[[ Date DD Month, YYYY]
[Customer Name]
[Customer Address 1]
[Customer Address 2]
[Customer City/County]
[Customer Country]
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall
This notice applies to your vehicle: [[INSERTVIN]
Dear [ Customer]
Safety Recall Action RA-01-1327 – Incorrect Installation of the Passenger Airbag
REASON FOR THIS RECALL ACTION
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Aston Martin has decided that a defect which relates to motor vehicle safety exists on a range of vehicles that were manufactured from August 2017 until December 2018.
On the affected vehicles, it is possible that the passenger airbag fixings may not be torqued to the correct specification.
The defect may cause the airbag to not deploy correctly. The models affected are:
WHAT WE WILL DO
We will examine the passenger airbag fixings, and if necessary apply the correct torque values to the fixing to make sure that the passenger airbag is secured correctly.
WHAT YOU SHOULD DO
Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 13 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, how ever you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-888- 923-9988.
If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.
IF YOU NO LONGER THE VEHICLE
If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.
Federal regulations require that any lessor receiving this notice must forward a copy of lessee within ten
days.
We are cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.
Yours sincerely
Andrew West
Director of Client Services
Aston Martin Lagonda Limited
ASTON MARTIN THE AMERICAS
December 5, 2019
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall 19V-806
This notice applies to your vehicle:
Dear
Safety Recall Action RA-OI-1327 — Incorrect Installation of the Passenger Airbag
REASON FOR THIS RECALL ACTION
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Aston Martin has decided that a defect which relates to motor vehicle safety exists in certain vehicles that were manufactured from August 2017 through December 2018.
On the affected vehicles, it is possible that the passenger airbag fasteners may not be tightened to the correct torque specification.
This defect may cause the airbag to not deploy correctly, increasing the risk of injury during a crash.
The models affected are:
- 2018-2019 DBII (Coupe and Volante)
- 2019 DBS Superleggera (Coupe)
- 2019 Vantage
WHAT WE WILL DO
We will examine the passenger airbag fasteners and, retighten them if necessary to make sure that the passenger airbag is secured correctly. This will be performed free of charge.
WHAT YOU SHOULD DO
Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 13 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, however you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-866278-6661.
If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.
IF YOU NO LONGER OWN THE VEHICLE
If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.
Federal regulations require that any lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We are sorry to cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.
Yours sincerely
Scott Kinnear
After Sales Manager
Aston Martin the Americas
4 Affected Products
Vehicles
MAKE | MODEL | YEAR |
ASTON MARTIN | DB11 | 2018-2019 |
ASTON MARTIN | DBS SUPERLEGGERA | 2019 |
ASTON MARTIN | VANTAGE | 2019 |
10 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V806-9843.PDF 211.137KB
Recall Acknowledgement
RCAK-19V806-6159.pdf 244.203KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19V806-3233.PDF 211.237KB
Defect Notice 573 Report
RCLRPT-19V806-8024.PDF 216.509KB
Recall 573 Report
RCLRPT-19V806-2353.PDF 216.594KB
Manufacturer Notices(to Dealers,etc)
RCMN-19V806-7922.pdf 901.667KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19V806-0295.PDF 211.321KB
Owner Notification Letter(Part 577)
RCONL-19V806-1263.pdf 152.213KB
Recall 573 Report – Warranty Information Added
RCLRPT-19V806-7404.PDF 216.594KB
Recall Quarterly Report #4, 2020-3
RCLQRT-19V806-3521.PDF 211.429KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V806&docType=RCL
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- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 🎁 New Elite Version🎁 Easy to Use--Work out of Box🎁Function as LAUNCH CRP123E 🎁 Lifetime Update🎁 5 YEARS Back Up.Note:1. The product is a four-system tool, unable to scan the whole system, 2. The automatic scanning function is only for obd2 vehicles after 2006, not all vehicles, 3. If it cannot be charged, it may be a problem with the charging cable, you can reach us to resend a charging cable, or it may be a product problem, we can resend it soon. If the product loads slowly, it may be a network problem, try switching to a better network. If you encounter any problems, please rea-ch us, we will help you solve until you are satisfied, thank you.
- [Engine/ABS/SRS/Transmission Diagnostic Tool]----The crp123 obd2 scanner is perfect balance of power and affordability, providing the ability to view preset, or user defined, live data streams for ENGINE, AT, ABS and SRS data, the ability to graph, record, replay and print data, read and resets codes for engine/abs/srs/transmission system.(Note: Does not work for other System and does not have Special services!)
- [Full OBDII Test Code Reader]----LAUNCH CRP123 scan tool supports all 10 modes of OBDII standard to ensure complete, accurate, system diagnosis. Read and Clear DTCs, do smog tests , I/M readiness and O2 sensor tests, Mode 06 EVAP system test, Mode 08 on-board test component test. And OBDII Code lookup tool and acronym database to assist and speed diagnosis and repair time.
- [Live Data Stream + Advanced OBDII Scanner + Lifetime Update]---- Launch crp123 scanner support for Generic OBDII Codes (P0, P2, P3 and U0); manufacturer specific codes (P1, P3 and U1); pending codes; freeze frame data; monitor and I/M readiness; live PCM stream data; graphing functionality for up to four (4) live data streams include the Engine Coolant Temperature, Long&Short Fuel Trim, the change of Accelerator Pedal Position Sensor , Throttle valve position , Generator load signal,Fuel Tank Pressure , Engine RPM, Intake Ait Temperature and so on; clears DTC codes and turns off the MIL; resets monitors; provides Data Link Connector (DLC) location hints.
- [Extensive Vehicle Coverage + 10 Languages]--The LAUNCH CRP123 reads data from ENGINE, TRANSMISSION, ABS and SRS systems from Asian, US and European manufacturers. Coverage includes for Suzuki, for Honda, for Mitsubishi, for Nissan, for Toyota,for Mazda, for Hyundai,for Kia, for Subaru,for Infiniti, for Lexus, for Acura, for Isuzu, for Ford, for GM, for Chrysler, for Benz, for BMW, for VW, for Opel, for Volvo, for Fiat,for Land Rover, for Seat, for Skoda, for Audi,for Porsche, for Saab, for Jaguar and many others. Support 10 different languages.Note: Please rea-ch us your VIN to Check Compatibility before purchase.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix] - Much more than a car code reader, BlueDriver is a diagnostic tool. Get unlimited specific repair reports containing possible causes, reported fixes, and more for virtually every vehicle make and model.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
Last update on 2024-07-20 / Affiliate links / Images from Amazon Product Advertising API
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