November 12, 2019 NHTSA CAMPAIGN NUMBER: 19V806000
Improperly Tightened Air Bag Fasteners
In the event of a crash necessitating passenger air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
NHTSA Campaign Number: 19V806
Manufacturer Aston Martin The Americas
Components AIR BAGS
Potential Number of Units Affected 17
Summary
Aston Martin The Americas (Aston Martin) is recalling certain 2018-2019 DB11 Coupe and Volante and 2019 Vantage and DBS Superleggera Coupe vehicles. The locking nut fasteners on the passenger air bag may not be tightened properly.
Remedy
Aston Martin will notify owners, and dealers will inspect the air bag fasteners, tightening them as necessary, free of charge. The recall began December 11, 2019. Owners may contact Aston Martin customer service at 1-866-278-6661. Aston Martin’s number for this recall is RA-01-1327.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Aston Martin has a Recall
SAFETY RECALL ACTION
| Reference number: | RA-01-1327 | Issued: 13 November, 2019 |
| Subject: | Incorrect Installation of the Passenger Airbag | |
| Model(s): | DB11, Vantage (19MY), DBS Superleggera | |
| VIN Range: | Refer to the separately published list of Vehicle Identification Numbers (VINs) | |
| Applicable to: | All Dealers | |
| Distribute to: | After Sales Manager | Warranty Staff |
| Executive Manager | Technician(s) | |
| Service Manager | Parts Staff | |
| Sales Manager |
Attached Documents:
- Appendix A – Table that Shows the Quantities of Affected Vehicles
- Appendix B – Copy of the Owner Notification letter for vehicles in RA-01-1327
- Appendix C – Copy of the Change of Keeper or Address
Reason for this Safety Recall Action (NHTSA Reference [TBC])
Aston Martin has decided that a defect which relates to motor vehicle safety exists on some DB11, Vantage and DBS Superleggera models manufactured between August 2017 and December 2018.
On the affected vehicles, it is possible the locking nuts that attach the passenger airbag to the instrument panel (IP) are not torqued to the correct specification.
To correct this problem, do the Workshop Procedure given in this document to inspect the locking nuts, and if necessary, make sure they are torqued correctly.
The full list of VINs for the affected vehicles are attached to this Safety Recall Action document.
Legal Requirements
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time , the owner may be entitled to an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these difficult solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copies of the letters that are being sent to Owners, the Owners are being instructed to contact Aston Martin Customer Service if their Dealer does not correct the condition within three (3) days of the mutually agreed upon service date. If the condition is not corrected within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
Communications
We will write to every owner directly to tell them about this Safety Recall Action. The customer letter and the “Change of Keeper or Address” form will be attached to this Safety Recall Action.
When the Owner calls to make an appointment, briefly describe the repair which will be done to the Owner’s vehicle and fully explain the reason for this work. Tell the owner that the repair will be done at no cost to them.
Service Reception Desk – Checks you must do before you book the vehicle in.
When you make a reservation for a Customer that you confirm the name and contact details are correct in Aston Martin’s records. To do this, please do the steps that follow:
- Enter the vehicle’s 6-digit chassis number into DCS (amdealers.com) and click “Validate” (refer to Figure 1).
Figure 1
- Make sure that the vehicle details are correct. If the current owner is correct, no action is necessary.
- Make sure that the Customer name is correct. If the data is correct, then no action is necessary.
- To update the Customer detail s, use the search feature to find the customer in your Synergy database (refer to Figure 2).
Figure 2
Note: The Customer record and updated details must have been entered into Synergy before you try to transfer the ownership in DCS.
- If the correct Customer shows, click “confirm”.
- If the correct Customer details do not show, click “add new”.
Before you start work
Log on to the Online Dealer Warranty (ODW) system. Do the steps that follow:
- Select the Warranty Live screen (Outstanding Campaigns Status).
- Download the VIN list from DCS and do a check of the VINs in your control.
- Find out if there are other open Service Actions (SAs) or Recall Actions (RAs) for the vehicles in the list.
- List the SAs and RAs and plan the work so that the Owner only needs to come to your Dealership once.
Note: The ODW system operates in real-time. Thus, the online condition shows only the newest Dealer Warranty Claim submissions.
Workshop Procedure
This Workshop Procedure has two parts:
- Part A: Inspection
- Part B: Torque the Locking Nuts to the Correct Specification
Part A: Inspection
Note: A left-hand drive D811 is illustrated. The same procedure applies to Vantage and DBS Superleggera.
- Remove the passenger side bottom panel for the IP (refer to Workshop Manual procedure 12.DV ).
- Remove the two screws that attach the duct for the door (refer to Figure 3).
Figure 3
- Remove the duct for the door (refer to Figure 4).
Figure 4
- Use a fibre-optic camera to inspect the seven locking nuts that are accessible in the locations shown (refer to Figure 5).
Note: There are eight locking nuts in total, but one locking nut is not visible (refer to the red arrow).
Figure 5
- If any of the locking nuts are not installed correctly (refer to Figure 6) go to Part B: Torque the Locking Nuts to the Correct Specification.
Figure 6
- If all the locking nuts have been installed correctly (refer to Figure 7) go to step
Figure 7
- Install the duct for the door (refer to Figure 4).
- Install the two screws that attach the duct for the door (refer to Figure 3).
- Install the passenger side bottom panel for the IP (refer to Workshop Manual procedure 12.DV).
Part B: Torque the Locking Nuts to the Correct Specification
- Remove the front evaporator and heater assembly (refer to Workshop Manual procedure 03 .AH ).
WARNING: IF A LOCKING NUT IS MISSING, INSTALL A NEW LOCKING NUT WITH THE PART NUMBER GIVEN IN THE PART DATA. IF YOU DO NOT USE THE CORRECT PART, IT IS POSSIBLE THAT THE AIRBAG WILL NOT BE ATTACHED CORRECTLY IN THE EVENT OF AN ACCIDENT AND NOT DEPLOY CORRECTLY.
- Torque the eight locking nuts that attach the passenger airbag to the IP to 6.5 Nm.
- Install the front evaporator and heater assembly (refer to Workshop Manual procedure 12.03.AH).
Note: Do not do Workshop Manual procedure 01.12.BK.
- Install the duct feed for the door (refer to Figure 4).
- Install the two screws that attach the duct feed for the door (refer to Figure 3).
- Install the right side end cover for the IP (refer to Workshop Manual procedure 12.BK).
Note: New clips and fixings used to complete this procedure can be claimed for in the Warranty claim form.
Part Data
| Description | Part Number | Quantity |
| M6x1.00 Locking Nut | 703163 | 8 |
| Warranty Data
Procedure and Labour Time Tier A: DB11 V8 Coupe |
||
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.3 | |
|
Tier B: DB11 V8 Volante |
||
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.00 | |
|
Tier C: DB11 V12 |
||
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.80 | |
|
Tier D: DBS Superleggera |
||
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.85 | |
Tier E: Vantage (19MY)
| Description | Labour Time |
| Inspection | 1.60 |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.50 |
Appendix A – Table that Shows the Quantities of Affected Vehicles in the US Market
|
Model |
Registered & AMLNA Fleet (RA-01-1327) | Port & Dealer Not Registered
(QN-01-1327) |
Build Range (MM/YY) |
| DB11 | 11 | 1 | 08/17 to 10/18 |
| Vantage | 3 | 0 | 06/18 to 11/18 |
| DBS Superleggera | 1 | 1 | 1 2/18 to 12/18 |
| TOTAL | 15 | 2 |
Please Note:
When you have completed this Safety Recall Action, make sure that you make an entry in Section A of the Vehicle Owner’s Guide to show that the procedure is completed.
[[ Date DD Month, YYYY]
[Customer Name]
[Customer Address 1]
[Customer Address 2]
[Customer City/County]
[Customer Country]
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall
This notice applies to your vehicle: [[INSERTVIN]
Dear [ Customer]
Safety Recall Action RA-01-1327 – Incorrect Installation of the Passenger Airbag
REASON FOR THIS RECALL ACTION
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Aston Martin has decided that a defect which relates to motor vehicle safety exists on a range of vehicles that were manufactured from August 2017 until December 2018.
On the affected vehicles, it is possible that the passenger airbag fixings may not be torqued to the correct specification.
The defect may cause the airbag to not deploy correctly. The models affected are:
WHAT WE WILL DO
We will examine the passenger airbag fixings, and if necessary apply the correct torque values to the fixing to make sure that the passenger airbag is secured correctly.
WHAT YOU SHOULD DO
Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 13 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, how ever you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-888- 923-9988.
If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.
IF YOU NO LONGER THE VEHICLE
If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.
Federal regulations require that any lessor receiving this notice must forward a copy of lessee within ten
days.
We are cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.
Yours sincerely
Andrew West
Director of Client Services
Aston Martin Lagonda Limited
ASTON MARTIN THE AMERICAS
December 5, 2019
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall 19V-806
This notice applies to your vehicle:
Dear
Safety Recall Action RA-OI-1327 — Incorrect Installation of the Passenger Airbag
REASON FOR THIS RECALL ACTION
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Aston Martin has decided that a defect which relates to motor vehicle safety exists in certain vehicles that were manufactured from August 2017 through December 2018.
On the affected vehicles, it is possible that the passenger airbag fasteners may not be tightened to the correct torque specification.
This defect may cause the airbag to not deploy correctly, increasing the risk of injury during a crash.
The models affected are:
- 2018-2019 DBII (Coupe and Volante)
- 2019 DBS Superleggera (Coupe)
- 2019 Vantage
WHAT WE WILL DO
We will examine the passenger airbag fasteners and, retighten them if necessary to make sure that the passenger airbag is secured correctly. This will be performed free of charge.
WHAT YOU SHOULD DO
Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 13 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, however you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-866278-6661.
If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.
IF YOU NO LONGER OWN THE VEHICLE
If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.
Federal regulations require that any lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We are sorry to cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.
Yours sincerely
Scott Kinnear
After Sales Manager
Aston Martin the Americas
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| ASTON MARTIN | DB11 | 2018-2019 |
| ASTON MARTIN | DBS SUPERLEGGERA | 2019 |
| ASTON MARTIN | VANTAGE | 2019 |
10 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V806-9843.PDF 211.137KB
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Reload document 
Open in new tab Recall Acknowledgement
RCAK-19V806-6159.pdf 244.203KB
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Recall Quarterly Report #2, 2020-1
RCLQRT-19V806-3233.PDF 211.237KB
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Defect Notice 573 Report
RCLRPT-19V806-8024.PDF 216.509KB
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Recall 573 Report
RCLRPT-19V806-2353.PDF 216.594KB
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Manufacturer Notices(to Dealers,etc)
RCMN-19V806-7922.pdf 901.667KB
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Recall Quarterly Report #3, 2020-2
RCLQRT-19V806-0295.PDF 211.321KB
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Owner Notification Letter(Part 577)
RCONL-19V806-1263.pdf 152.213KB
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Recall 573 Report – Warranty Information Added
RCLRPT-19V806-7404.PDF 216.594KB
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Recall Quarterly Report #4, 2020-3
RCLQRT-19V806-3521.PDF 211.429KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V806&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
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- 👍【ABS&SRS SYSTEM DIAGNOSIS + BMS&OIL&EPB RESET】 The OBD2 scanner supports reading/ clearing DTC, reading data stream for ABS and SRS system. In addition,BMS Reset can Effectively replacing the vehicle battery without visits to mechanics; oil reset helps reset the mileage to reduce the unnecessary problems; EPB reset helps users with Brake cable/ Brake pad replacement.【3 years reliable after-sales service.】
- 👍【ENHANCED 10 OBDII SCANNER FUNCTION】This scan tool can Read/Erase codes, retrieve I/M Readiness and freeze frame data, Patented One-Click Smog Check, show live data in the text and graph format, Auto VIN acquisition, O2 Sensor, EVAP Test (Mode 8), advanced On-board Monitoring (Mode 6). This code reader is suitable for DIYers to efficiently troubleshoot Check Engine Light and diagnostic trouble codes, fastly find out what problem is and perhaps fix it.
- 👍【WIDE RANGE DIAGNOSE SCANNER】 The ABS/SRS diagnoses of code scanner works on 46 vehicle brands from 2006-2016. Oil reset and EPB reset work on 40 car brands. Full OBD2 functions are suitable for most 1996 US-Based, 2001 EU-Based and newer vehicles. It reads common protocols such as ISO9141-2, ISO14230-4, SAEJ1850, and ISO15765-4 and support for 7 languages: English, Spanish, French, Russian, German, Portuguese, Japanese, which make it easy to use for different countries people.
- 👍【EASY TO OPERATE】The abs scanner via true color LCD display screen to indicates the test results , with the silicone keypad you can easy to access the each of menu options, the I/M Readiness hot key can check the state emissions readiness check and drive cycle verification, the menu layout on the screen is easy to understand and you will no trouble to figuring out how to do what you needed
- 👍【WORRY-FREE SERVICE】This automotive code reader supports a lifetime free software update and Review&Print diagnostic reports, just connect to a computer via USB, and we offer 3 years after sale service, if you are not sure if your car is compatible, please feel free to contact us first.
- E660 only support 3 systems (Engine, ABS, Airabg) and 2 special functions (SAS reset, EPB reset) for 44 car makes. Please check the following description for vehicle coverage.
- The E660 covers more than 40 vehicle makes. Including the latest 2016/2017 models on selected makes with OBDII-16 DLC.
- Support OBD II/EOBD ten modes of operation full ecu diagnosis test modes include: CANBUS, ISO9141, KWP2000, J1850 etc.. Read & Clear DTCs Read live data stream
- The print data function allows you printing out diagnostic data recorded by the scan tool or customiz
- [ENHANCED 4 SYSTEMS DIAGNOSIS] - Not only diagnose the engine system but also performs full detection on vehicle's other 3 main ECU systems (Transmission, ABS, Airbag(SRS)). Reads & erases fault codes, turns off warning lights, and reads live PCM datastream on these 4 systems.
- [FULL OBDII DIAGNOSIS] - Read/clear error codes, DTC look-up, do smog tests including I/M readiness, O2 sensor test, etc. will keep your mind from worrying about whether the data about emission exceeds the standard values. It also reads freeze frame data, does EVAP system test, retrieves vehicle info, and more.
- [ADVANCED DATASTREAM GRAPH] - Reads and displays live data stream in one graph for the 4 systems (Engine, AT, ABS, SRS), allows you to add 4 parameters in the meantime to show the live data, which is intended to help you quickly find potential problems of the vehicle.
- [WIDE VEHICLE COVERAGE] - Compatible with over 46 vehicle makers for a complete car diagnosis. Works on most from 1996 US-based, 2002 EU-based, 2005 Asian-based or newer OBD II & CAN domestic or import vehicles. Supports English, French, Spanish, German, Russian, Italian, Polish, and Portuguese.
- [USER-FRIENDLY DESIGN] - Equipped with an intuitive interface, 4-inch TFT color backlit large screen, 2 cutouts in the back for holding easily, strong rugged anti-slip rubber housing. Supports lifetime free update and print online via an update software tool downloaded from ANCEL website.
Last update on 2021-01-23 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-23 / Affiliate links / Images from Amazon Product Advertising API
