November 12, 2019 NHTSA CAMPAIGN NUMBER: 19V806000
Improperly Tightened Air Bag Fasteners
In the event of a crash necessitating passenger air bag deployment, the air bag may not deploy properly, increasing the risk of injury.
NHTSA Campaign Number: 19V806
Manufacturer Aston Martin The Americas
Components AIR BAGS
Potential Number of Units Affected 17
Summary
Aston Martin The Americas (Aston Martin) is recalling certain 2018-2019 DB11 Coupe and Volante and 2019 Vantage and DBS Superleggera Coupe vehicles. The locking nut fasteners on the passenger air bag may not be tightened properly.
Remedy
Aston Martin will notify owners, and dealers will inspect the air bag fasteners, tightening them as necessary, free of charge. The recall began December 11, 2019. Owners may contact Aston Martin customer service at 1-866-278-6661. Aston Martin’s number for this recall is RA-01-1327.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Aston Martin has a Recall
SAFETY RECALL ACTION
| Reference number: | RA-01-1327 | Issued: 13 November, 2019 |
| Subject: | Incorrect Installation of the Passenger Airbag | |
| Model(s): | DB11, Vantage (19MY), DBS Superleggera | |
| VIN Range: | Refer to the separately published list of Vehicle Identification Numbers (VINs) | |
| Applicable to: | All Dealers | |
| Distribute to: | After Sales Manager | Warranty Staff |
| Executive Manager | Technician(s) | |
| Service Manager | Parts Staff | |
| Sales Manager |
Attached Documents:
- Appendix A – Table that Shows the Quantities of Affected Vehicles
- Appendix B – Copy of the Owner Notification letter for vehicles in RA-01-1327
- Appendix C – Copy of the Change of Keeper or Address
Reason for this Safety Recall Action (NHTSA Reference [TBC])
Aston Martin has decided that a defect which relates to motor vehicle safety exists on some DB11, Vantage and DBS Superleggera models manufactured between August 2017 and December 2018.
On the affected vehicles, it is possible the locking nuts that attach the passenger airbag to the instrument panel (IP) are not torqued to the correct specification.
To correct this problem, do the Workshop Procedure given in this document to inspect the locking nuts, and if necessary, make sure they are torqued correctly.
The full list of VINs for the affected vehicles are attached to this Safety Recall Action document.
Legal Requirements
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time , the owner may be entitled to an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these difficult solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copies of the letters that are being sent to Owners, the Owners are being instructed to contact Aston Martin Customer Service if their Dealer does not correct the condition within three (3) days of the mutually agreed upon service date. If the condition is not corrected within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
Communications
We will write to every owner directly to tell them about this Safety Recall Action. The customer letter and the “Change of Keeper or Address” form will be attached to this Safety Recall Action.
When the Owner calls to make an appointment, briefly describe the repair which will be done to the Owner’s vehicle and fully explain the reason for this work. Tell the owner that the repair will be done at no cost to them.
Service Reception Desk – Checks you must do before you book the vehicle in.
When you make a reservation for a Customer that you confirm the name and contact details are correct in Aston Martin’s records. To do this, please do the steps that follow:
- Enter the vehicle’s 6-digit chassis number into DCS (amdealers.com) and click “Validate” (refer to Figure 1).
Figure 1
- Make sure that the vehicle details are correct. If the current owner is correct, no action is necessary.
- Make sure that the Customer name is correct. If the data is correct, then no action is necessary.
- To update the Customer detail s, use the search feature to find the customer in your Synergy database (refer to Figure 2).
Figure 2
Note: The Customer record and updated details must have been entered into Synergy before you try to transfer the ownership in DCS.
- If the correct Customer shows, click “confirm”.
- If the correct Customer details do not show, click “add new”.
Before you start work
Log on to the Online Dealer Warranty (ODW) system. Do the steps that follow:
- Select the Warranty Live screen (Outstanding Campaigns Status).
- Download the VIN list from DCS and do a check of the VINs in your control.
- Find out if there are other open Service Actions (SAs) or Recall Actions (RAs) for the vehicles in the list.
- List the SAs and RAs and plan the work so that the Owner only needs to come to your Dealership once.
Note: The ODW system operates in real-time. Thus, the online condition shows only the newest Dealer Warranty Claim submissions.
Workshop Procedure
This Workshop Procedure has two parts:
- Part A: Inspection
- Part B: Torque the Locking Nuts to the Correct Specification
Part A: Inspection
Note: A left-hand drive D811 is illustrated. The same procedure applies to Vantage and DBS Superleggera.
- Remove the passenger side bottom panel for the IP (refer to Workshop Manual procedure 12.DV ).
- Remove the two screws that attach the duct for the door (refer to Figure 3).
Figure 3
- Remove the duct for the door (refer to Figure 4).
Figure 4
- Use a fibre-optic camera to inspect the seven locking nuts that are accessible in the locations shown (refer to Figure 5).
Note: There are eight locking nuts in total, but one locking nut is not visible (refer to the red arrow).
Figure 5
- If any of the locking nuts are not installed correctly (refer to Figure 6) go to Part B: Torque the Locking Nuts to the Correct Specification.
Figure 6
- If all the locking nuts have been installed correctly (refer to Figure 7) go to step
Figure 7
- Install the duct for the door (refer to Figure 4).
- Install the two screws that attach the duct for the door (refer to Figure 3).
- Install the passenger side bottom panel for the IP (refer to Workshop Manual procedure 12.DV).
Part B: Torque the Locking Nuts to the Correct Specification
- Remove the front evaporator and heater assembly (refer to Workshop Manual procedure 03 .AH ).
WARNING: IF A LOCKING NUT IS MISSING, INSTALL A NEW LOCKING NUT WITH THE PART NUMBER GIVEN IN THE PART DATA. IF YOU DO NOT USE THE CORRECT PART, IT IS POSSIBLE THAT THE AIRBAG WILL NOT BE ATTACHED CORRECTLY IN THE EVENT OF AN ACCIDENT AND NOT DEPLOY CORRECTLY.
- Torque the eight locking nuts that attach the passenger airbag to the IP to 6.5 Nm.
- Install the front evaporator and heater assembly (refer to Workshop Manual procedure 12.03.AH).
Note: Do not do Workshop Manual procedure 01.12.BK.
- Install the duct feed for the door (refer to Figure 4).
- Install the two screws that attach the duct feed for the door (refer to Figure 3).
- Install the right side end cover for the IP (refer to Workshop Manual procedure 12.BK).
Note: New clips and fixings used to complete this procedure can be claimed for in the Warranty claim form.
Part Data
| Description | Part Number | Quantity |
| M6x1.00 Locking Nut | 703163 | 8 |
Warranty Data
Procedure and Labour Time
Tier A: DB11 V8 Coupe
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.3 | |
Tier B: DB11 V8 Volante
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.00 | |
Tier C: DB11 V12
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.80 | |
Tier D: DBS Superleggera
| Description | Labour Time | |
| inspection | 0.85 | |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.85 | |
Tier E: Vantage (19MY)
| Description | Labour Time |
| Inspection | 1.60 |
| Inspection and Torque the Locking Nuts for the Passenger Airbag | 12.50 |
Appendix A – Table that Shows the Quantities of Affected Vehicles in the US Market
| Model | Registered & AMLNA Fleet (RA-01-1327) | Port & Dealer Not Registered (QN-01-1327) | Build Range (MM/YY) |
| DB11 | 11 | 1 | 08/17 to 10/18 |
| Vantage | 3 | 0 | 06/18 to 11/18 |
| DBS Superleggera | 1 | 1 | 1 2/18 to 12/18 |
| TOTAL | 15 | 2 |
Please Note:
When you have completed this Safety Recall Action, make sure that you make an entry in Section A of the Vehicle Owner’s Guide to show that the procedure is completed.
[[ Date DD Month, YYYY]
[Customer Name]
[Customer Address 1]
[Customer Address 2]
[Customer City/County]
[Customer Country]
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall
This notice applies to your vehicle: [[INSERTVIN]
Dear [ Customer]
Safety Recall Action RA-01-1327 – Incorrect Installation of the Passenger Airbag
REASON FOR THIS RECALL ACTION
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Aston Martin has decided that a defect which relates to motor vehicle safety exists on a range of vehicles that were manufactured from August 2017 until December 2018.
On the affected vehicles, it is possible that the passenger airbag fixings may not be torqued to the correct specification.
The defect may cause the airbag to not deploy correctly. The models affected are:
WHAT WE WILL DO
We will examine the passenger airbag fixings, and if necessary apply the correct torque values to the fixing to make sure that the passenger airbag is secured correctly.
WHAT YOU SHOULD DO
Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 13 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, how ever you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-888- 923-9988.
If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.
IF YOU NO LONGER THE VEHICLE
If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.
Federal regulations require that any lessor receiving this notice must forward a copy of lessee within ten
days.
We are cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.
Yours sincerely
Andrew West
Director of Client Services
Aston Martin Lagonda Limited
ASTON MARTIN THE AMERICAS
December 5, 2019
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall 19V-806
This notice applies to your vehicle:
Dear
Safety Recall Action RA-OI-1327 — Incorrect Installation of the Passenger Airbag
REASON FOR THIS RECALL ACTION
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Aston Martin has decided that a defect which relates to motor vehicle safety exists in certain vehicles that were manufactured from August 2017 through December 2018.
On the affected vehicles, it is possible that the passenger airbag fasteners may not be tightened to the correct torque specification.
This defect may cause the airbag to not deploy correctly, increasing the risk of injury during a crash.
The models affected are:
WHAT WE WILL DO
We will examine the passenger airbag fasteners and, retighten them if necessary to make sure that the passenger airbag is secured correctly. This will be performed free of charge.
WHAT YOU SHOULD DO
Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 13 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, however you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-866278-6661.
If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.
IF YOU NO LONGER OWN THE VEHICLE
If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.
Federal regulations require that any lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We are sorry to cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.
Yours sincerely
Scott Kinnear
After Sales Manager
Aston Martin the Americas
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| ASTON MARTIN | DB11 | 2018-2019 |
| ASTON MARTIN | DBS SUPERLEGGERA | 2019 |
| ASTON MARTIN | VANTAGE | 2019 |
10 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V806-9843.PDF 211.137KB
RCLQRT-19V806-9843
Recall Acknowledgement
RCAK-19V806-6159.pdf 244.203KB
RCAK-19V806-6159
Recall Quarterly Report #2, 2020-1
RCLQRT-19V806-3233.PDF 211.237KB
RCLQRT-19V806-3233
Defect Notice 573 Report
RCLRPT-19V806-8024.PDF 216.509KB
Recall 573 Report
RCLRPT-19V806-2353.PDF 216.594KB
RCLRPT-19V806-2353
Manufacturer Notices(to Dealers,etc)
RCMN-19V806-7922.pdf 901.667KB
RCMN-19V806-7922
Recall Quarterly Report #3, 2020-2
RCLQRT-19V806-0295.PDF 211.321KB
RCLQRT-19V806-0295
Owner Notification Letter(Part 577)
RCONL-19V806-1263.pdf 152.213KB
RCONL-19V806-1263
Recall 573 Report – Warranty Information Added
RCLRPT-19V806-7404.PDF 216.594KB
Recall Quarterly Report #4, 2020-3
RCLQRT-19V806-3521.PDF 211.429KB
RCLQRT-19V806-3521
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V806&docType=RCL
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- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Check Engine Light】The 6100P obd2 scanner shows fault codes with DTC Severity and quickly reveals the cause of "Check Engine" light warnings(MIL). One-press hot key help to check engine issue. Live data displays plenty of vehicle data present, such as engine coolant temperature, fuel injector pulse width(fuel trim), RPM, spark timing, etc.
- 【ABS & SRS & Transmission 】In addition to related OBD II codes,The abs srs obd2 scanner works well on reading/erasing ABS & SRS and Transmission codes for popular US Car Makes such as Ford, Chevy, Dodge, GM, etc. when the Traction light is constantly on. The ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Oil Light Reset+Oil Level/Oil Life status】it easy to view the procedures or send command for resetting oil maintenance or resetting the mileage or driving time to zero after the maintenance for most 1996 and newer OBD2 vehicles. This abs code reader can also monitor your oil level and oil life status.
- 【Battery Test & Alternator Test】The Innova code reader can be used to check the performance of the battery or alternator for your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Code Severity Levels】With Code Severity Levels function of This Innova Scan Tool, you can quickly identify if your vehicle needs an immediate fix or if it can wait until you get home to fix it yourself,You don't need to worry about the warning lights on again. And we are glad to tell that Innova 6100P has been selected to "Amazon's Highly recommended products" as "Highly rated OBDII Scanners" 🙂
- 【🔥🔥8 Reset Service Car Scanner 】TOPDON obd2 scanner AD600S is the upgrade version of TOPDON AD600, AD500 and AD500S.This diagnostic scan tool Adds 3 more commonly used reset function.✅Except for OIL RESET, BRAKE RESET, TPMS RESET, Throttle Adaptation, SAS RESET, ✅it add the BMS RESET, ABS BLEEDING, DPF RESET, ✅more practical reset functions than TOPDON AD600 and AD500S. For the cost you’re getting value from this handy car scanner to reset systems. *Function menu varies by vehicle’s specifics.
- 【👍 Recommended by Youtuber Samcrac 👍 2023 New, 4 Systems Diagnostic Tool. 】This is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access AT/ENG/ABS/SRS fault codes to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars satisfying routine maintenance to avoid costly repairs, a breakdown, or even a crash.*DOESN'T WORK WITH 5G.
- 【No extra software fee + One-click Lifetime Free Updates】The touch-sensitive screen on this scan tool makes operation much easier than the simple button-based OBD2 code readers. The icons are clear and its 5” color screen with high resolution will leave you with no trouble interpreting results in a dark garage. One-click lifetime updates over Wi-Fi will keep the software current and the coverage addition constant. Android 6.0 ensures lightning-fast bootup and processing.
- 【Powerful Compatibility + Work on 90 Vehicle Brands】Most OBD2 scanners work with vehicles manufactured after 2001, but TOPDON ArtiDiag600S compatible with OBDII-equipped vehicles built after 1996, and it works on more than 90 Vehicle Brands.It supports Diesel (12v only), gasoline, 12V passenger car, pickup, light-duty truck, SUV, minivans, compatible with OBD2/EOBD/JOBD&CAN protocols.*Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data.
- 【Versatile Scan Tool+AUTO VIN+DTC Lookup】This OBD2 scanner has automatic VIN technology to identify the car without manual input. Live data display in text or 4-in-1 merged waveform graph, you can save, share, print, or email the overall inspection report for easier analysis. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals. Onboard DTC library saves your Google searching time when interpreting the error codes. AutoVIN doesn’t work on ALL cars.
Last update on 2023-05-23 / Affiliate links / Images from Amazon Product Advertising API
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