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October 2, 2020 NHTSA CAMPAIGN NUMBER: 20V604000
Front Seat Air Bags Fasteners may Be Loose
Loose fasteners can cause the air bag to improperly deploy, increasing the risk of injury.
NHTSA Campaign Number: 20V604
Manufacturer Aston Martin The Americas
Components AIR BAGS
Potential Number of Units Affected 21
Summary
Aston Martin The Americas (Aston Martin) is recalling certain 2017 DB11, 2019 DB11 V8 Volante and DBS Superleggera, 2019-2020 Vantage and 2020 Superleggera Volante vehicles. The front seat air bag fasteners may not have been tightened correctly.
Remedy
Aston Martin will notify owners, and dealers will examine and, if necessary, secure the front seat air bag fasteners, free of charge. The recall began November 5, 2020. Owners may contact Aston Martin customer service at 1-888-923-9988. Aston Martin’s number for this recall is RA-01-1418.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
SAFETY RECALL ACTION
| Reference number: | RA-01-1418 | Issued: 29th September, 2020 |
| Subject: | Incorrect Installation of the Front Seat Airbags | |
| Model(s): | DB11, Vantage, DBS Superleggera | |
| VIN Range: | Refer to the separately published list of Vehicle Identification Numbers (VINs) | |
| Applicable to: | All Dealers | |
| Distribute to: | After Sales Manager Executive Manager Service Manager Sales Manager Warranty Staff Technician(s) Parts Staff |
|
Attached Documents:
- Appendix A – Table that Shows the Quantities of Affected Vehicles
- Appendix B – Copy of the Owner Notification letter for vehicles in RA-01-1418
- Appendix C – Copy of the Change of Keeper or Address form
Reason for this Safety Recall Action (NHTSA Reference XXXXXX)
Aston Martin has decided that a defect which relates to motor vehicle safety exists on some DB11, Vantage and DBS Superleggera vehicles manufactured between February 2016 and December 2019.
On the affected vehicles, it is possible the locking nuts that attach the front seat airbags to the seat are not torqued to the correct specification.
To correct this problem, do the Workshop Procedure given in this document to examine the locking nuts, and if necessary, make sure they are torqued correctly.
The full list of VINs for the affected vehicles are attached to this Recall Action document.
PLEASE DO A CHECK OF ALL VEHICLES THAT ARE IN THE AFFECTED VIN LIST
Legal Requirements
The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.
If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.
To avoid having to provide these difficult solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copies of the letters that are being sent to Owners, the Owners are being instructed to contact Aston Martin Customer Service if their Dealer does not correct the condition within three (3) days of the mutually agreed upon service date. If the condition is not corrected within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
IMPORTANT: We remind you that it can be a violation of Section 30120(i) of the Federal Motor Vehicle Safety Act required under this notice if a Dealer sells or leases a vehicle that is covered by this notice without first completing the repair.
Service Reception Desk – Checks you must do before you book the vehicle in.
When you make a reservation for a Customer, please make sure that you confirm the name and contact details are correct in Aston Martin’s records. To do this, please do the steps that follow:
1. Enter the vehicle’s 6-digit chassis number into DCS (amdealers.com) and click “Validate” (refer to Figure 1).
2. Make sure that the vehicle details are correct. If the current owner is correct, no action is necessary.
3. Make sure that the Customer name is correct. If the data is correct, then no action is necessary.
4. To update the Customer details, use the search feature to find the customer in your Synergy database (refer to Figure 2).
Note: The Customer record and updated details must have been entered into Synergy before you try to transfer the ownership in DCS.
5. If the correct Customer shows, click “confirm”.
6. If the correct Customer details do not show, click “add new”.
Before you start work
Log on to the Online Dealer Warranty (ODW) system. Do the steps that follow:
7. Select the Warranty Live screen (Outstanding Campaigns Status).
8. Download the VIN list from DCS and do a check of the VINs in your control.
9. Find out if there are other open Service Actions (SAs) or Recall Actions (RAs) for the vehicles in the list.
10. List the SAs and RAs and plan the work so that the Owner only needs to come to your Dealership once.
Workshop Procedure
This workshop procedure has two parts:
- Part A: Inspection
- Part B: Torque the Locking Nuts to the Correct Specification
Part A: Inspection
Note: Part A must be completed for both left and right side seats.
1. Operate the seat to its fully forward position (refer to Figure 3).
2. Pull the release handle to tilt the seat to its fully forward position (refer to Figure 4).
3. Use an endoscope on the underside of the seat to examine the two locking nuts for the seat airbag (refer to Figure 5).
4. This image shows two locking nuts that are incorrectly installed (Figure 6).
5. The lower fixing that clamps the ground eyelet must show a minimum of 4 visible threads. The upper fixing must show a minimum of 5 threads (refer to Figure 7).
Note: This image shows two locking nuts that are correctly installed with the ground eyelet correctly aligned.
6. If any of the locking nuts are not installed correctly go to Part B: Torque the Locking Nuts to the Correct Specification.
Part B: Torque the Locking Nuts to the Correct Specification
1. Remove the seat assembly from the vehicle (refer to Workshop Manual Procedures 01.10.AA for the left side seat and 01.10.AB for the right side seat).
2. Remove the seat back shell from the seat (refer to Workshop Manual Procedures 01.10.DU for the left side seat and 01.10.DR for the right side seat).
Note: Carefully release the clips that attach the seat back cover to the front seat. The clips can be lost in the seat.
WARNING: IF A LOCKING NUT IS MISSING, INSTALL A NEW LOCKING NUT WITH THE PART NUMBER GIVEN IN THE PART DATA. IF YOU DO NOT USE THE CORRECT PART, IT IS POSSIBLE THAT THE AIRBAG WILL NOT BE ATTACHED CORRECTLY IN THE EVENT OF AN ACCIDENT AND NOT DEPLOY CORRECTLY.
3. Torque the two locking nuts that attach the seat airbag to the seat to 5.5 Nm. Align the ground eyelet to the bracket.
4. Install the seat back shell to the seat (refer to Workshop Manual Procedures 01.10.DU for the left side seat and DR for the right side seat).
5. Install the seat assembly to the vehicle (refer to Workshop Manual Procedures 01.10.AA for the left side seat and AB for the right side seat).
Note: New clips and fixings used to complete this procedure can be claimed for in the Warranty claim form.
Warranty Data
Make sure that you submit your claim in less than 24 hours after the work is completed. The records of your claims are used in the reporting process for the Recall Action that Aston Martin need to submit to the National Highway Traffic Safety Administration.
Note: You must send a photograph of incorrectly or correctly installed locking nuts with your claim.
Save the photos as “jpeg – (6 Digit Chassis No) – RH” or “jpeg – (6 Digit Chassis No) – LH” Use the same format in the title of an email and send it to warranty@astonmartin.com Please be aware that Warranty claims may be charged back if a photograph is not received.
Procedure and Labour Time
Tier A:
| Description | Labour Time |
| Inspect both seats only | 0.5 |
Tier B:
| Description | Labour Time |
| Inspect both seats, torque the Locking Nuts for the airbag in one seat | 1.5 |
Tier C:
| Description | Labour Time |
| Inspect both seats, torque the Locking Nuts for the airbag in two seats | 2.5 |
Part Data
| Description | Part Number | Quantity |
| M6 Lock Nut | 703164 | 2 (Per seat) |
Appendix A – Table that Shows the Quantities of Affected Vehicles in the US Market
| Model | Registered & AMLNA Fleet (RA-01-1418) | Port & Dealer Not Registered (QN-01-1418) | Build Range (MM/YY) |
| DB11 | 14 | 0 | 02/16 to 08/18 |
| Vantage | 4 | 1 | 08/18 to 12/19 |
| DBS Superleggera | 2 | 0 | 10/18 to 10/19 |
| TOTAL | 20 | 1 |
Please Note:
When you have completed this Safety Recall Action, make sure that you make an entry in Section A of the Vehicle Owner’s Guide to show that the procedure is completed.
| If you have any questions related to this document, please refer to the ‘Contact Us’ link on this webpage, or contact your local Dealer or After Sales Manager.
The English version of this document is written in Simplified Technical English to ASD-STE100™. |
Appendix B – Copy of the Owner Notification Letter for Vehicles in RA-01-1418
[Date DD Month, YYYY]
[Customer Name]
[Customer Address 1]
[Customer Address 2]
[Customer City/County]
[Customer Country]
IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall XXXXXX
This notice applies to your vehicle: [INSERT VIN]
Dear [Customer]
Safety Recall Action RA-01-1418 – Incorrect Installation of the Front Seat Airbags
REASON FOR THIS RECALL ACTION
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Aston Martin has decided that a defect which relates to motor vehicle safety exists in certain vehicles that were manufactured from February 2016 through December 2019.
On the affected vehicles, it is possible that the front seat airbag fasteners may not be tightened to the correct torque specification.
This defect may cause the airbag to not deploy correctly, increasing the risk of injury during a crash.
The models affected are:
- 2016 – 2018 DB11 (Coupe and Volante)
- 2018 – 2019 DBS Superleggera (Coupe and Volante)
- 2018 – 2019 Vantage (Coupe)
WHAT WE WILL DO
We will examine the front seat airbag fasteners and, retighten them if necessary to make sure that the airbag is secured correctly. This will be performed free of charge.
WHAT YOU SHOULD DO
Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 2.5 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, however you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-866278-6661.
If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.
IF YOU NO LONGER OWN THE VEHICLE
If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.
Federal regulations require that any lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We are sorry to cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.
Yours sincerely
[Dealer’s Representative]
[Representative’s Job Title]
[Dealer Name]
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| ASTON MARTIN | DB11 | 2017, 2019 |
| ASTON MARTIN | DBS SUPERLEGGERA | 2019-2020 |
| ASTON MARTIN | VANTAGE | 2019-2020 |
8 Associated Documents
Recall Quarterly Report #1, 2020-4
RCLQRT-20V604-3717.PDF 211.141KB
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Defect Notice 573 Report
RCLRPT-20V604-9552.PDF 217.976KB
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Manufacturer Notices(to Dealers,etc) Safety Recall Bulletin re BMW Recall 20V-xxx: High-Voltage Battery
RCMN-20V604-2938.pdf 955.828KB
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Recall Acknowledgement
RCAK-20V604-8187.pdf 243.995KB
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Owner Notification Letter(Part 577)
RCONL-20V604-3121.pdf 53.922KB
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Recall Quarterly Report #3, 2021-2
RCLQRT-20V604-8800.PDF 211.327KB
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Recall Quarterly Report #2, 2021-1
RCLQRT-20V604-0382.PDF 211.241KB
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Recall Quarterly Report #4, 2021-3
RCLQRT-20V604-6585.PDF 211.433KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V604&docType=RCL
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- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 🎁 New Elite Version🎁 Easy to Use--Work out of Box🎁Function as LAUNCH CRP123E 🎁 Lifetime Update🎁 5 YEARS Back Up.Note:1. The product is a four-system tool, unable to scan the whole system, 2. The automatic scanning function is only for obd2 vehicles after 2006, not all vehicles, 3. If it cannot be charged, it may be a problem with the charging cable, you can reach us to resend a charging cable, or it may be a product problem, we can resend it soon. If the product loads slowly, it may be a network problem, try switching to a better network. If you encounter any problems, please rea-ch us, we will help you solve until you are satisfied, thank you.
- [Engine/ABS/SRS/Transmission Diagnostic Tool]----The crp123 obd2 scanner is perfect balance of power and affordability, providing the ability to view preset, or user defined, live data streams for ENGINE, AT, ABS and SRS data, the ability to graph, record, replay and print data, read and resets codes for engine/abs/srs/transmission system.(Note: Does not work for other System and does not have Special services!)
- [Full OBDII Test Code Reader]----LAUNCH CRP123 scan tool supports all 10 modes of OBDII standard to ensure complete, accurate, system diagnosis. Read and Clear DTCs, do smog tests , I/M readiness and O2 sensor tests, Mode 06 EVAP system test, Mode 08 on-board test component test. And OBDII Code lookup tool and acronym database to assist and speed diagnosis and repair time.
- [Live Data Stream + Advanced OBDII Scanner + Lifetime Update]---- Launch crp123 scanner support for Generic OBDII Codes (P0, P2, P3 and U0); manufacturer specific codes (P1, P3 and U1); pending codes; freeze frame data; monitor and I/M readiness; live PCM stream data; graphing functionality for up to four (4) live data streams include the Engine Coolant Temperature, Long&Short Fuel Trim, the change of Accelerator Pedal Position Sensor , Throttle valve position , Generator load signal,Fuel Tank Pressure , Engine RPM, Intake Ait Temperature and so on; clears DTC codes and turns off the MIL; resets monitors; provides Data Link Connector (DLC) location hints.
- [Extensive Vehicle Coverage + 10 Languages]--The LAUNCH CRP123 reads data from ENGINE, TRANSMISSION, ABS and SRS systems from Asian, US and European manufacturers. Coverage includes for Suzuki, for Honda, for Mitsubishi, for Nissan, for Toyota,for Mazda, for Hyundai,for Kia, for Subaru,for Infiniti, for Lexus, for Acura, for Isuzu, for Ford, for GM, for Chrysler, for Benz, for BMW, for VW, for Opel, for Volvo, for Fiat,for Land Rover, for Seat, for Skoda, for Audi,for Porsche, for Saab, for Jaguar and many others. Support 10 different languages.Note: Please rea-ch us your VIN to Check Compatibility before purchase.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix] - Much more than a car code reader, BlueDriver is a diagnostic tool. Get unlimited specific repair reports containing possible causes, reported fixes, and more for virtually every vehicle make and model.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
Last update on 2024-07-20 / Affiliate links / Images from Amazon Product Advertising API
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