RA-01-1418 – Incorrect Installation of the Front Seat Airbags – 2017 Aston Martin DB11, Vantage, DBS Superleggera

October 2, 2020 NHTSA CAMPAIGN NUMBER: 20V604000

Front Seat Air Bags Fasteners may Be Loose

Loose fasteners can cause the air bag to improperly deploy, increasing the risk of injury.

NHTSA Campaign Number: 20V604

Manufacturer Aston Martin The Americas

Components AIR BAGS

Potential Number of Units Affected 21

Summary

Aston Martin The Americas (Aston Martin) is recalling certain 2017 DB11, 2019 DB11 V8 Volante and DBS Superleggera, 2019-2020 Vantage and 2020 Superleggera Volante vehicles. The front seat air bag fasteners may not have been tightened correctly.

Remedy

Aston Martin will notify owners, and dealers will examine and, if necessary, secure the front seat air bag fasteners, free of charge. The recall began November 5, 2020. Owners may contact Aston Martin customer service at 1-888-923-9988. Aston Martin’s number for this recall is RA-01-1418.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

SAFETY RECALL ACTION

Attached Documents:

• Appendix A – Table that Shows the Quantities of Affected Vehicles

• Appendix B – Copy of the Owner Notification letter for vehicles in RA-01-1418

• Appendix C – Copy of the Change of Keeper or Address form

Reason for this Safety Recall Action (NHTSA Reference XXXXXX)

Aston Martin has decided that a defect which relates to motor vehicle safety exists on some DB11, Vantage and DBS Superleggera vehicles manufactured between February 2016 and December 2019.

On the affected vehicles, it is possible the locking nuts that attach the front seat airbags to the seat are not torqued to the correct specification.

To correct this problem, do the Workshop Procedure given in this document to examine the locking nuts, and if necessary, make sure they are torqued correctly.

The full list of VINs for the affected vehicles are attached to this Recall Action document.

PLEASE DO A CHECK OF ALL VEHICLES THAT ARE IN THE AFFECTED VIN LIST

Legal Requirements

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these difficult solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copies of the letters that are being sent to Owners, the Owners are being instructed to contact Aston Martin Customer Service if their Dealer does not correct the condition within three (3) days of the mutually agreed upon service date. If the condition is not corrected within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

IMPORTANT: We remind you that it can be a violation of Section 30120(i) of the Federal Motor Vehicle Safety Act required under this notice if a Dealer sells or leases a vehicle that is covered by this notice without first completing the repair.

Service Reception Desk – Checks you must do before you book the vehicle in.

When you make a reservation for a Customer, please make sure that you confirm the name and contact details are correct in Aston Martin’s records. To do this, please do the steps that follow:

1. Enter the vehicle’s 6-digit chassis number into DCS (amdealers.com) and click “Validate” (refer to Figure 1).

2. Make sure that the vehicle details are correct. If the current owner is correct, no action is necessary.

3. Make sure that the Customer name is correct. If the data is correct, then no action is necessary.

4. To update the Customer details, use the search feature to find the customer in your Synergy database (refer to Figure 2).

Note: The Customer record and updated details must have been entered into Synergy before you try to transfer the ownership in DCS.

5. If the correct Customer shows, click “confirm”.

6. If the correct Customer details do not show, click “add new”.

Before you start work

Log on to the Online Dealer Warranty (ODW) system. Do the steps that follow:

7. Select the Warranty Live screen (Outstanding Campaigns Status).

8. Download the VIN list from DCS and do a check of the VINs in your control.

9. Find out if there are other open Service Actions (SAs) or Recall Actions (RAs) for the vehicles in the list.

10. List the SAs and RAs and plan the work so that the Owner only needs to come to your Dealership once.

Workshop Procedure

This workshop procedure has two parts:

• Part A: Inspection

• Part B: Torque the Locking Nuts to the Correct Specification

Part A: Inspection

Note: Part A must be completed for both left and right side seats.

1. Operate the seat to its fully forward position (refer to Figure 3).

2. Pull the release handle to tilt the seat to its fully forward position (refer to Figure 4).

3. Use an endoscope on the underside of the seat to examine the two locking nuts for the seat airbag (refer to Figure 5).

4. This image shows two locking nuts that are incorrectly installed (Figure 6).

5. The lower fixing that clamps the ground eyelet must show a minimum of 4 visible threads. The upper fixing must show a minimum of 5 threads (refer to Figure 7).

Note: This image shows two locking nuts that are correctly installed with the ground eyelet correctly aligned.

6. If any of the locking nuts are not installed correctly go to Part B: Torque the Locking Nuts to the Correct Specification.

Part B: Torque the Locking Nuts to the Correct Specification

1. Remove the seat assembly from the vehicle (refer to Workshop Manual Procedures 01.10.AA for the left side seat and 01.10.AB for the right side seat).

2. Remove the seat back shell from the seat (refer to Workshop Manual Procedures 01.10.DU for the left side seat and 01.10.DR for the right side seat).

Note: Carefully release the clips that attach the seat back cover to the front seat. The clips can be lost in the seat.

WARNING: IF A LOCKING NUT IS MISSING, INSTALL A NEW LOCKING NUT WITH THE PART NUMBER GIVEN IN THE PART DATA. IF YOU DO NOT USE THE CORRECT PART, IT IS POSSIBLE THAT THE AIRBAG WILL NOT BE ATTACHED CORRECTLY IN THE EVENT OF AN ACCIDENT AND NOT DEPLOY CORRECTLY.

3. Torque the two locking nuts that attach the seat airbag to the seat to 5.5 Nm. Align the ground eyelet to the bracket.

4. Install the seat back shell to the seat (refer to Workshop Manual Procedures 01.10.DU for the left side seat and DR for the right side seat).

5. Install the seat assembly to the vehicle (refer to Workshop Manual Procedures 01.10.AA for the left side seat and AB for the right side seat).

Note: New clips and fixings used to complete this procedure can be claimed for in the Warranty claim form.

Warranty Data

Make sure that you submit your claim in less than 24 hours after the work is completed. The records of your claims are used in the reporting process for the Recall Action that Aston Martin need to submit to the National Highway Traffic Safety Administration.

Note: You must send a photograph of incorrectly or correctly installed locking nuts with your claim. 

Save the photos as “jpeg – (6 Digit Chassis No) – RH” or “jpeg – (6 Digit Chassis No) – LH” Use the same format in the title of an email and send it to warranty@astonmartin.com Please be aware that Warranty claims may be charged back if a photograph is not received.

Procedure and Labour Time

Tier A:

Tier B:

Tier C:

Part Data

Appendix A – Table that Shows the Quantities of Affected Vehicles in the US Market

Please Note:

When you have completed this Safety Recall Action, make sure that you make an entry in Section A of the Vehicle Owner’s Guide to show that the procedure is completed.

Appendix B – Copy of the Owner Notification Letter for Vehicles in RA-01-1418

[Date DD Month, YYYY]

[Customer Name]
[Customer Address 1]
[Customer Address 2]
[Customer City/County]
[Customer Country]

IMPORTANT SAFETY RECALL NOTICE
NHTSA Recall XXXXXX

This notice applies to your vehicle: [INSERT VIN]

Dear [Customer]

Safety Recall Action RA-01-1418 – Incorrect Installation of the Front Seat Airbags

REASON FOR THIS RECALL ACTION

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Aston Martin has decided that a defect which relates to motor vehicle safety exists in certain vehicles that were manufactured from February 2016 through December 2019.

On the affected vehicles, it is possible that the front seat airbag fasteners may not be tightened to the correct torque specification.

This defect may cause the airbag to not deploy correctly, increasing the risk of injury during a crash.

The models affected are:

• 2016 – 2018 DB11 (Coupe and Volante)

• 2018 – 2019 DBS Superleggera (Coupe and Volante)

• 2018 – 2019 Vantage (Coupe)

WHAT WE WILL DO

We will examine the front seat airbag fasteners and, retighten them if necessary to make sure that the airbag is secured correctly. This will be performed free of charge.

WHAT YOU SHOULD DO

Please contact your Aston Martin dealer as soon as possible to arrange a date for the repair. They will be able to fully explain why this Recall Action is necessary. Instructions for making this correction have been sent to your dealer. The labour time necessary to complete this service correction is a maximum of 2.5 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.

Your Aston Martin dealer is best equipped to obtain parts and provide the service to make sure that your vehicle is corrected as promptly as possible. If, however you take your vehicle to your dealer on the agreed service date and they do not remedy this condition on that date, or within three days, we recommend that you contact Aston Martin Customer Service by calling 1-866278-6661.

If after contacting your dealer and Aston Martin Customer Services, you are still not able to have the safety defect remedied without charge and within a reasonable time, you may wish to write to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590 or call 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.

IF YOU NO LONGER OWN THE VEHICLE

If you have sold or traded your vehicle, please tell us by completing the enclosed Change of Keeper form and returning it to us.

Federal regulations require that any lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

We are sorry to cause inconvenience with this Recall Action. However, this action has been taken in the interest of your safety and continued satisfaction with our products.

Yours sincerely

[Dealer’s Representative]
[Representative’s Job Title]
[Dealer Name]

6 Affected Products

Vehicles

8 Associated Documents

Recall Quarterly Report #1, 2020-4

RCLQRT-20V604-3717.PDF 211.141KB

Defect Notice 573 Report

RCLRPT-20V604-9552.PDF 217.976KB

Manufacturer Notices(to Dealers,etc) Safety Recall Bulletin re BMW Recall 20V-xxx: High-Voltage Battery

RCMN-20V604-2938.pdf 955.828KB

Recall Acknowledgement

RCAK-20V604-8187.pdf 243.995KB

Owner Notification Letter(Part 577)

RCONL-20V604-3121.pdf 53.922KB

Recall Quarterly Report #3, 2021-2

RCLQRT-20V604-8800.PDF 211.327KB

Recall Quarterly Report #2, 2021-1

RCLQRT-20V604-0382.PDF 211.241KB

Recall Quarterly Report #4, 2021-3

RCLQRT-20V604-6585.PDF 211.433KB

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V604&docType=RCL

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Bestseller No. 9

INNOVA 6100P OBD2 Scanner ABS SRS Transmission, Car Code Reader Diagnostic Scan Tool with Oil Reset/Battery & Alternator Test/Full OBD II/Live Data/Repair Solutions 2 APP

• 【Check Engine Light】The 6100P obd2 scanner shows fault codes with DTC Severity and quickly reveals the cause of "Check Engine" light warnings(MIL). One-press hot key help to check engine issue. Live data displays plenty of vehicle data present, such as engine coolant temperature, fuel injector pulse width(fuel trim), RPM, spark timing, etc.
• 【ABS & SRS & Transmission 】In addition to related OBD II codes,The abs srs obd2 scanner works well on reading/erasing ABS & SRS and Transmission codes for popular US Car Makes such as Ford, Chevy, Dodge, GM, etc. when the Traction light is constantly on. The ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
• 【Oil Light Reset+Oil Level/Oil Life status】it easy to view the procedures or send command for resetting oil maintenance or resetting the mileage or driving time to zero after the maintenance for most 1996 and newer OBD2 vehicles. This abs code reader can also monitor your oil level and oil life status.
• 【Battery Test & Alternator Test】The Innova code reader can be used to check the performance of the battery or alternator for your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
• 【Code Severity Levels】With Code Severity Levels function of This Innova Scan Tool, you can quickly identify if your vehicle needs an immediate fix or if it can wait until you get home to fix it yourself,You don't need to worry about the warning lights on again. And we are glad to tell that Innova 6100P has been selected to "Amazon's Highly recommended products" as "Highly rated OBDII Scanners" 🙂

$145.98

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Bestseller No. 10

OBD2 Scanner TOPDON AD600S Scan Tool, Code Reader, Diagnostics Scanner for ABS/SRS/at/Engine, 8 Reset Services, Oil/Brake/BMS/SAS/DPF/TPMS Reset/ABS Bleeding/Throttle Adaptation, Free Lifetime Upgrade

• 【🔥🔥8 Reset Service Car Scanner 】TOPDON obd2 scanner AD600S is the upgrade version of TOPDON AD600, AD500 and AD500S.This diagnostic scan tool Adds 3 more commonly used reset function.✅Except for OIL RESET, BRAKE RESET, TPMS RESET, Throttle Adaptation, SAS RESET, ✅it add the BMS RESET, ABS BLEEDING, DPF RESET, ✅more practical reset functions than TOPDON AD600 and AD500S. For the cost you’re getting value from this handy car scanner to reset systems. *Function menu varies by vehicle’s specifics.
• 【👍 Recommended by Youtuber Samcrac 👍 2023 New, 4 Systems Diagnostic Tool. 】This is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access AT/ENG/ABS/SRS fault codes to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars satisfying routine maintenance to avoid costly repairs, a breakdown, or even a crash.*DOESN'T WORK WITH 5G.
• 【No extra software fee + One-click Lifetime Free Updates】The touch-sensitive screen on this scan tool makes operation much easier than the simple button-based OBD2 code readers. The icons are clear and its 5” color screen with high resolution will leave you with no trouble interpreting results in a dark garage. One-click lifetime updates over Wi-Fi will keep the software current and the coverage addition constant. Android 6.0 ensures lightning-fast bootup and processing.
• 【Powerful Compatibility + Work on 90 Vehicle Brands】Most OBD2 scanners work with vehicles manufactured after 2001, but TOPDON ArtiDiag600S compatible with OBDII-equipped vehicles built after 1996, and it works on more than 90 Vehicle Brands.It supports Diesel (12v only), gasoline, 12V passenger car, pickup, light-duty truck, SUV, minivans, compatible with OBD2/EOBD/JOBD&CAN protocols.*Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data.
• 【Versatile Scan Tool+AUTO VIN+DTC Lookup】This OBD2 scanner has automatic VIN technology to identify the car without manual input. Live data display in text or 4-in-1 merged waveform graph, you can save, share, print, or email the overall inspection report for easier analysis. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals. Onboard DTC library saves your Google searching time when interpreting the error codes. AutoVIN doesn’t work on ALL cars.

$239.99

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Last update on 2023-05-23 / Affiliate links / Images from Amazon Product Advertising API

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