RA-07-0028 – 6-Speed Touchtronic II Automatic Transmission Park Lock Problem – 2009-2016 Aston Martin

NHTSA Campaign Number: 17V796
Manufacturer Aston Martin The Americas
Components POWER TRAIN
Potential Number of Units Affected 3,493


Park Pawl may not Engage, Allowing Vehicle to Move

If the park pawl does not engage and the vehicle is stopped on a slope and exited without the parking brake being applied, the vehicle may unexpectedly roll, increasing the risk of a crash.



Aston Martin The Americas (Aston Martin) is recalling certain 2009-2016 DB9, 2009-2012 DBS, 2010-2015 Rapide, 2012 Virage, and 2014 Vanquish vehicles equipped with a 6-Speed Touchtronic II Automatic Transmission. A communication error between the Engine Control Module (ECM) and the Transmission Control Module (TCM) can cause the transmission park pawl to not engage.



Aston Martin will notify owners, and dealers will update the TCM software, free of charge. The recall is expected to begin February 1, 2018. Owners may contact Aston Martin customer service at 1-888-923-9988. Aston Martin’s number for this recall is RA-07-0028.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Reference number: RA-07-0028 Issued: 18 December, 2017
Subject: 6-Speed Touchtronic II Automatic Transmission Park Lock Problem
Model(s): DB9, DBS, Virage, Rapide, Vanquish
VIN range: Refer to the attached list of affected Vehicle Identification Numbers (VINs)
Applicable to: All Dealers
Distribute to: After Sales Manager Warranty Staff

Executive Manager Technician(s)

Service Manager Parts Staff

Sales Manager


Attached Documents:

  1. Appendix A – Table that Shows the Quantities of Affected Vehicles.
  2. Copy of the Owner Notification letter for vehicles in RA-07-0028.
  3. Copy of the Change of Keeper or Address form.


Reason for this Safety Recall Action NHTSA ID: 17V796

Aston Martin has found a defect which relates to motor vehicle safety on a range of DB9, DBS, Virage, Rapide and Vanquish vehicles manufactured between the dates of February 2008 to July 2016, which have the 6-Speed Touchtronic II Automatic Transmission.

The cause of the problem is a communication error between the Engine Control Module (ECM) software and the Transmission Control Module (TCM). This can cause the transmission park pawl to be held out. When the transmission park pawl is held out, this can let the vehicle to roll away from its parked position.

This problem can occur when all of the following conditions are met:

a) the vehicle key is removed from the ignition control and the engine speed is more than 450 rpm;

b) the driver does not select Park;

c) the driver does not engage the park brake;

d) the vehicle is not parked on level ground; and

e) there is a communication error between the ECM and the TCM.


This Safety Recall Action is applicable to the vehicles that follow:

  • DB9 02/2008 – 07/2016
  • DBS 09/2008 – 09/2012
  • Rapide 03/2010 – 10/2014
  • Virage 01/2011 – 09/2012
  • Vanquish 10/2012 – 08/2014

To correct this problem Aston Martin will update the software for the Transmission Control Module (TCM). 

The full list of VINs for the affected vehicles is on the Dealer Communication System (DCS) portal as an attachment to this Safety Recall Action document.




Legal Requirements

The National Traffic and Motor Vehicle Safety Act, as amended, provides that each vehicle which is subject to a safety recall campaign of this type must be adequately repaired within a reasonable time after the owner has tendered it for repair. Failure to repair within sixty (60) days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time.

If the condition is not adequately repaired within a reasonable time, the owner may be entitled to an identical or reasonable equivalent vehicle at no charge, or to a refund of the purchase price less a reasonable allowance for depreciation.

To avoid having to provide these difficult solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. As you will see in reading the attached copies of the letters that are being sent to Owners, the Owners are being instructed to contact Aston Martin Customer Service if their Dealer does not correct the condition within three (3) days of the mutually agreed upon service date. If the condition is not corrected within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.

IMPORTANT: We remind you that it can be a violation of Section 30120(i) of the Federal Motor Vehicle Safety Act required under this notice if a Dealer sells or leases a vehicle that is covered by this notice without first completing the repair.



We will write to every owner directly to tell them about this Safety Recall Action. A copy of the letter is attached at the end of this Safety Recall Action for your information. There is also a copy of the “Change of Keeper or Address” form.

When the Owner calls to make an appointment, briefly describe the repair which will be done to the Owner’s vehicle and fully explain the reason for this work. Tell the owner that the repair will be done at no cost to them.

Service Reception Desk – Checks you must do before you book the vehicle in.

When you make a reservation for a Customer that you confirm the name and contact details are correct in Aston Martin’s records. To do this, please do the steps that follow:

  1. Enter the vehicle’s 6-digit chassis number into DCS (amdealers.com) and click “Validate” (refer to Figure 1).

click “Validate”

Figure 1


  1. Make sure that the vehicle details are correct. If the current owner is correct, no action is necessary.
  2. Make sure that the Customer name is correct. If the data is correct, then no action is necessary.
  3. To update the Customer details, use the search feature to find the customer in your Synergy database (refer to Figure 2).

Synergy database

Figure 2


Note: The Customer record and updated details must have been entered into Synergy before you try to transfer the ownership in DCS.


  1. If the correct Customer shows, click “confirm”.
  2. If the correct Customer details do not show, click “add new”.


Before you start work

Log on to the Online Dealer Warranty (ODW) system. Do the steps that follow:

  1. Select the Warranty Live screen (Outstanding Campaigns Status).
  2. Download the VIN list from DCS and do a check of the VINs in your control.
  3. Find out if there are other open Service Actions (SAs) or Recall Actions (RAs) for the vehicles in the list.
  4. List the SAs and RAs and plan the work so that the Owner only needs to come to your Dealership once.


Note: The ODW system operates in real-time. Thus, the online condition shows only the newest Dealer Warranty Claim submissions.


Workshop Procedure





  1. Set the ignition to ON but do not start the engine.
  2. Connect the Vehicle Communication Interface (VCI) to the vehicle with the Diagnostic Link Cable (DLC) (refer to Service Bulletin SB-00-0379).
  3. Use AMDS to update the AMDS software to the latest release.
  4. Use AMDS to update the software for the TCM to the latest release.
  1. Use AMDS to do a check and erase applicable Diagnostic Trouble Codes (DTCs).
  2. Set the ignition to OFF and fully remove the vehicle key from the ignition control.
  3. Disconnect the battery charger from the vehicle battery.
  4. Disconnect the AMDS equipment from the electrical


Warranty Data

Make sure that you submit your claim in less than 24 hours after the work is completed. The records of your claims are used in the reporting process for the Safety Recall Action that Aston Martin need to submit to the National Highway Traffic Safety Administration.


Procedure and Labour Time

Description Labour Time
Update the software for the TCM. 0.2 hours

Please Note:

When you have completed this Safety Recall Action, make sure that you make an entry in Section A of the Vehicle Owner’s Guide to show that the procedure is completed.

Appendix A – Table that Shows the Quantities of Affected Vehicles in the US Market Note: Please refer to the list on DCS for the vehicles in your region.

Model Registered & AMLNA Fleet (RA-07-0028) Port & Dealer Not Registered (QN-07-0082) Build Range (MM/YY)
DB9 1462 9 02/08 – 07/16
DBS 382 0 05/08 – 09/12
Rapide 880 1 02/10 – 10/14
Virage 276 0 10/10 – 09/12
Vanquish 483 0 03/12 – 08/14
TOTAL 3483 10 02/08 – 07/16

If you have any questions related to this Recall Action, please contact: Aston Martin Technical Services on: +44 (0) 1926 644720, email: [email protected], or contact your After Sales Manager.

The English version of this Recall Action is written in  Simplified Technical English to ASD-STE100™.


Download (PDF, 189KB)


Download (PDF, 240KB)


Bestseller No. 1
Autel Maxicom MK908P Automotive Diagnostic Scanner with ECU Coding and J2534 Reprogramming (Same Function as Maxisys Elite,Upgraded Version of Maxisys MS908P Pro)
  • Comprehensive OE-Level diagnostic & OBDII services, advanced ECU coding and programming for pro tools;
  • Designed for professional technicians who demand superior tool features to provide the most performance for their investment
  • Auto-Vin technology for fast and precise vehicle identification. Autel MaxiCOM MK908P performs the same function as Autel Maxisys Elite, Autel MS908S PRO, MS908E, and provide better price.
  • Extensive OE-Level vehicle coverage for more than 80 US, Asian and European vehicle makes
  • Compatible with some add-ons: Oscilloscope-MaxiScope MP408 and Digital Inspection Cameras (MV105 and MV108)
SaleBestseller No. 2
VXDIAG 12in1 Auto Diagnostic Tool Key Programmer Scan All Cars Immobilizer OBDII Scanner Diagnosis Work for BMW icom a2 a3 for Volvo for Chevrolet for Mercedes C6 Replace Star C4 +Used Laptop 2tHdd
  • 【Application for most Car】---: Professional Vxdiag 12 Cars in 1 Diagnostic Tool supports all models, for Honda for GM for VW for Ford / Mazda for JLR for Toyota for Subaru for Volvo for BMW for Benz for Pors-che. same function as original software HDS, G-M TECH2, VAS 5054, VCM for Toyota it2 or it3, for Subaru, for Volvo Vcads, ICOM A2 or A3, Mb star C6 etc.
  • 【Function】---: All System Diagnosis and Check; OBDII Diagnostic Saved Data Display ; Immobilizer; Reprogram; Read CF application measurement data; Convert/ Save measurement data on driving recorder Coding & Programming; Program New keys
  • 【Language】---: all supports English, different verhicle supports different language kinds
  • 【Package】---: 1*VXDIAG VCX-PLUS ,1*OBDII Cable , 1*WLAN cable, 1USB cable, 1*hdd ,1*Used Laptop , 1*User Manual
  • 【Guarantee】---:One Year Warranty; One Year free update;Note, the software install is a little complicated, if you are in trouble, please feel free to contact the seller.
SaleBestseller No. 3
Autel MK908P Automotive Diagnostic Scanner with ECU Coding and J2534 Reprogramming with Free Maxi TPMS PAD
  • As an upgraded version of the MS908P,same function as MS908S PRO and MaxiSys Elite. This superior diagnostic device is awarded as the Best Vehicle Diagnostic Tool in Britain, and characterized by its high-end diagnostic features with easy-to-use operations. It's an ultimate car scanner for DIYers, experienced mechanics, even garage to finish professional-level vehicle repair and maintenance.
  • This top-level OBD2 scanner comes with a SAE J2534-1 & -2 compliant PassThru reprogramming interface device which allows you to use the updated OEM software to replace the existing software/firmware in ECUs, programming new ECUs for Benz/BMW and fixing software-controlled drivability issues and emission issues.
  • This Android4.4 based high-end car scanner is designed with the advanced hardware configurations including super-fast hexa-core Processor, 2GM RAM, 64GB On-board Memory, 8.0 Megapixel rear cam, ultra-clear 10.1 inches LED screen etc. for users to detect the problems of the given vehicle efficiently and accurately.
  • This diagnostic scan tool is built for testing more than 80 US, Asian and European vehicle makes and you can use it to test more vehicles when you complete the update at our official website once in a while. It is basically a bidirectional scanner that allows you to send and receive data to and from a car's control modules.
  • In order to bring convenience for users to manage all the data and parameters stored in this diagnostic tool, Autel MK908P supports the following user-friendly managing functions: Shop Manager Operation, MaxiFix Operation, Data Manager Operation, etc. to quickly and directly select the required referring information while diagnosing.
Bestseller No. 4
Bulary V4.94 DIGIPROG3 Car Odometer Diagnostic Meter v4.94 Version Obd2 Configuration
  • 1. EEPROM Menu The first option on the main menu is the Eeprom menu. Reading, writing and saving Eeprom information is all done using this menu. A more detailed guide to using this menu follows later on in the introduction.
  • 2. CAR / TRUCK Menu This is the menu you will use for correcting and reprogramming vehicles. Manufacturers are set out in alphabetical order and models of vehicles are set out in a simple sub-menu format.
  • 3. Special Functions Menu The special functions menu is for use only by official DigiProg dealers.
  • 4. Setup Menu This menu is where settings on your DigiProg can be changed. Language, password, brightness, volume, and the time / date can all be set and changed in this menu. You can also change whether your machine is working in kilometres or miles.
  • 5. Using the EEPROM Menu: On some of the vehicles you will come across, an eight pin Eeprom chip will be used to store the vehicle data.
Bestseller No. 5
DiabloSport S1000 Sprint Car Fuel Management Module 2005 To Current GM Vehicles Sprint Car Fuel Management Module
  • Easy installation. Just plug into the OBDII port under the dash and drive
  • Compatible with GM vehicles built from 2005 to current that feature Active Fuel Management (AFM)
  • Eliminates hesitation on acceleration and annoying exhaust buzz caused by AFM activation
  • Enables vehicles with AFM to stay in V8 mode at all times without reprogramming or re-flashing the vehicle\'s onboard computer (ECU)
  • 50 State Emissions Status Pending
SaleBestseller No. 6
Autel Pro MK908P Automotive Diagnostic Tool (Same Functions as MaxiSys Elite MS908P) with Jbox J2534 VCI ECUs BCM PCM Reprogramming and Coding
  • 【Advanced Diagnostic Scanner for ECU Programming】 MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars' lifespan/performance. form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars' lifespan/performance.
  • 【Comprehensive Features】 Besides Coding and ECU programming functions, the scan tool supports reprogram keys, Bi-directional control, active test, ABS bleeding, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Save the money cost in buying an additional expensive adapter. Warm tips Benz-14 & Chang'an-3 Adapters only for UK version, not US version.
  • 【User Friendly】 The Live Data Stream displayed the real time PID data from ECU and the displayed data included analog inputs and outputs, digital inputs and outputs, and system status information broadcast. The graphic display greatly improved the readability and understandability of above parameters. This is definitely a perfect scan tool for enthusiasts interested in knowing how their car is running.
  • 【Operate Easily】 The hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that's really helpful, whenever you encounter problems, you can find solutions from it.
  • 【Compatible with Some Add-ons】 Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
SaleBestseller No. 7
Forscan ELM327 Scanner OBD2 USB ELMconfig FoCCCus Diagnostic Scan Tool with MS-Can/HS-Can Switch for Ford Mazda for Windows
  • Forscan ELM327 with stable Hardware V1.5, Support all OBD2 Protocols, this device works as normal OBD2/EOBD code reader on most supported vehicles.
  • Ford ELMconfig USB device with Constant speed set to 500000 baud (500 kbit/s),Design with Switch : MS CAN bus and HS CAN bus mode.
  • Special Function: Add functionality for Ford cars, Even support hidden function for ford Focus Mondeo Kuga.(Hidden function Support car list: 2006-2016 classical for Focus , 2012-2015 new for Focus , 2013-2015 Kuga)
  • Powerful Softwares Compatible: FORScan, Elmconfig, FF2 and FoCCCus, Scanmaster plus more
  • Drivers and instructions included,for 32 /64 bite Windows,Easy to install.
Bestseller No. 8
SaleBestseller No. 9
Autel MK908 Ultimate Wireless Automotive Scan Tool with ADAS, ECU Coding, Full Bi-Directional Control, ABS Brake Bleed, OE-Level All Systems Diagnosis OBD2 Scanner, Advanced Ver. of MS908 MS906 MK808
  • 🚗 ULTIMATE WIRELESS SCAN TOOL: Being the most advanced Autel bluetooth diagnostic tool, Autel MaxiCom MK908 is equipped with the best hardware, combined with the best possible coverage of OE-level diagnostics, practical functions like ECU coding, auto VIN scan, complete OBD2 functions like rea and, erase codes, live data, freeze frame, I/M readiness status, O2 Monitor Test, component test and data printing. BT pairing between the diagnostic table and the MaxiVCI Mini dongle is fast.
  • 🚗 DRIVE SAFER WITH ADAS CALIBRATION: Drive safer with the comprehensive & precise ADAS calibrationl. It supports the calibration of multiple driver assistant systems, including Adaptive Cruise Control (ACC), Night Vision System (NVS), Lane Departure Warning (LDW), Blind Spot Detection (BSD), Around View Monitoring (AVM), Rear Collision Warning (RCW) and Heads-up Displays (HUD) for Benz, BMW, Audi, VW, Porsche, Infiniti, Lexus, GM, Ford, Volvo, Toyota, Nissan, Honda, Hyundai and Kia.
  • 🚗 ALL CAR SYSTEMS DIAGNOSIS: MK908, being the the most complete and advanced diagnostic scanner, it reads and erases codes and perform OE-Level disgnosis on all car systems, including Oil Reset, ABS, SRS, Airbag, EPB, BMS, SAS, DPF, TPMS, IMMO Keys, transmission, change tire size, headlight and etc and show custom live data of multiple sensors in text or graph.
  • 🚗 FULL BI-DIRECTIONAL CONTROL: MK908 OBD2 scanner comes with full bi-directional control to check the operating conditions of various car systems and components like Anti-lock Braking System and the Supplemental Restraint System, car windows, doors and roof. It can also perform special functions such as ABS Brake Auto Bleed, Pump Motor Test,TPMS sensors relearn, IMMO (Anti-theft matching), key fob programming, checking Module information and etc.
  • 🚗 12 MONTH WARRANTY AND ONLINE UPDATE: You deserve a Autel MK908 Ultimate Wireless Diagnostic Tool and so does your car. This diagnostic computer is backed by 45 Day Mony Back Guarantee and 12 Months US Seller Warranty and 12 Months FREE software online update. Hit the orange buy now button and start driving safer today!
Bestseller No. 10
S WIDNE ELECTRIC Diesel Vehicle Truck Diagnostic Kit Fault Diagnosis Tester Check for Diagnose Engines Transmissions ABS Instrument Panels
  • Support system: XP and windows 7 (For Volvo, For Hino, For Perkins, For Cat, For Nissan software must be used on xp system, other software can be used on win 7 32bit)
  • Compatible with applications that diagnose engines, transmissions, ABS, instrument panels and more, it works as great as NEXIQ
  • Mixed fleet capabilities with broad protocol support
  • Quick access to vehicle data for maintenance or management reports, and quickly attaches to vehicle's diagnostic connector.
  • Easy portability increases flexibility, may be used with desktop PC or laptop, reduce reprogramming times with direct USB connection

Last update on 2019-06-04 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-06-04 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *


This site uses Akismet to reduce spam. Learn how your comment data is processed.